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“The person on staff when I went was super helpful with me getting pictures of the item boxed and sealed which I needed to send to the recipient. Not only that they were at the same time processing several other customers in an unexpected early morning rush.
I personally think management should make sure if this happens a lot that there’s two people on site. The staff member there handled all of us with professionalism and grace. Totally appreciate you.”
“Danielle at store 6332 made my experience absolutely seamless and friendly/helpful despite me being the last customer of the day. She has an amazing work ethic and understands the values of great customer service. Thank you Danielle!”
“I just came in to do a quick Amazon return but there was a line. The worker, Casey was so patient and helpful with the customers that were struggling with returns. She definitely went above and beyond to make sure they got what they needed. She was clear about pricing and helped get things sent to the printer. I think people behind me were impatient but I know those other customers needed and appreciated her help. Well done!”
“Carney and erik are amazing customer service reps. Whoever has had an issue in the past must be absolutely insane. I've worked a lot of customer service so I definitely know. Carney is an amazing worker who always has a great attitude and tries very hard. She can only do and control so much so an employee and people need to understand that. She always does her best! Thank you guys for making the ups store great. You guys should definitely get more recognition.”
“Thank you so much both women in the store early Friday morning it was a power outage that occurred but they didn’t panic at all ,still remained professional tried there hardest to a a-company ever guest despite the circumstances ! They Even manger to give me a phone call when my package came in ! I just wanted to say thank you ladies both so much you do very well under pressure and I condone you dearly for that everything you do .you both are very rare and I truly wish it was more people in the world like you both professional ,helpfulness ,patient , customer service is top tier , literally understanding thank you for allowing me and others to return to a store that has one of the best customer service hands down !!! Thank you so much and marry Christmas ladies and happy new years !”
9AM - 6:30PM
700 S 7th St, Philadelphia
Mailbox Centers
“Amazing service, can't say enough good things about everyone at Fishbox. If you need an antidote to the feeling you get from going to the post office, Fishbox is the cure-- they're always warm and friendly, creating a sweet little pocket of neighborliness where people don't feel weird about saying hi to each other. They're a long way from where I live in West Philly, but still so worth it, especially during the winter holidays when package theft is especially bad where I live. I currently only use them for packages I know I can get home on my bike, but if they ever open a satellite office in my neighborhood, I'll give up the anxiety of home delivery for good!”
“I was going to return a package and had the pleasure of being helped by Doug. He was extremely welcoming and I appreciate him helping me with return. Thank you again Doug and hope your coworkers are just as outgoing as you are!”
“I do a lot of shipping for work and not only is this the most convenient location for me, but it's also the best shipping service I have used in Philadelphia! Elsewhere I feel like I am inconveniencing the employees by walking through the door, but here it feels like seeing a friend. They have plenty of options for shipping supplies should you need some. Cool shop, great people!”
“Everyone was so helpful and willing to accommodate all of my boxes for a move I am making. Even though there was a line it moved very quickly and associates were friendly”
“Greg is the best. One of the few mom and pop shops left in the neighborhood. Greg is always eager to help you out, and doesn’t nickel and dime you for extras like other big box shipping store do. Just be warned, you might stay longer than expected as you enjoy a story about the neighborhood. They make keys, help with shipping and receiving, perform notary services, etc… I enjoy supporting Greg and a local, small family business.”
8:30AM - 5PM
1700 Market St Suite #1005, Philadelphia
Mailbox Centers
“I have been using IO Philadelphia for the last seven years and Mark, Emily and the rest of the team exceed all expectations! The offices are clean, well organized and the staff friendly and professional. I have used other office suites in the past and IO exceeds in all manner. Also the location is perfect and accessible by transportation for my patients.”
9:00 AM - 7:00 PM
900 N Broad St, Philadelphia
Mailbox Centers
“All around blessings throughout my day of self resources asking God to continue to bless us all for our needs ?❤️??leave me a moment on your daily blessing thanks everyone”
“Thank you Shane!!!
This has been my go-to spot for mailing/shipping/notary for years. They are professional and offer suggestions to save you money. Keep up the awesome service!!!”
8AM - 6:30PM
34 E Germantown Pike, Norristown
Mailbox Centers
“Dear Jayden and Erika,
I just wanted to take a moment to sincerely thank both of you for the consistently outstanding service you provide at the UPS Store. Your accommodating and helpful nature never goes unnoticed, and it truly makes a difference every time I visit.
Whether it’s assisting with shipments, answering my questions patiently, or going the extra mile to ensure everything is handled smoothly, your dedication and professionalism stand out. It’s clear that you both genuinely care about your customers, and that level of attentiveness creates a welcoming and positive experience.
Thank you again for being so reliable and kind. Your hard work and friendly attitude are deeply appreciated, and I feel fortunate to have such wonderful people helping me whenever I need it.
With gratitude,
Kisha W”
“Khi is great! She is always pleasant, professional, and provides excellent customer service. She made my experience easy and enjoyable, and The UPS Store is lucky to have her on their team. Highly recommend!”
“I’ve been with them for years. They always greet me with a friendly smile. I moved out of the country, and for 6 months they accepted all my packages and mail, and put it in my storage unit for me. I highly recommend this company, and it’s excellent staff.”
“I had a very nice experience returning my Amazon order. Anthony and the shorter counterpart without a name tag provided me with the help I needed and walked me through the experience kindly.”
“Almost always have a good experience here, friendly and efficient service. Last time I came in the shorter guy was kind of rude. First time seeing him, maybe just having a bad day who knows. Hope to continue having good experiences here, the regular guys are awesome!”
8AM - 6:30PM
614 S 4th St, Philadelphia
Mailbox Centers
“I STOPPED THIS MORNING...AND A WONDERFUL YOUNG LADY HELPED ME BEYOND THE NORM ! KI KI WAS SO PLEASANT & HELPFUL ! BEING SENIOR CITIZEN & NOT GOID AT TECHNOLOGY...WHETE KIKI WENT BEYOND WITH HELPING ME !! I WILL LOVE GOING BACK TO SUCH NICE SERVICE !”
9:30AM - 7:30PM
2471 W Cheltenham Ave, Wyncote
Mailbox Centers
“The young lady Aaliarah was beyond wonderful. I had a bunch of returns that were not organized. She was helpful, respectful, kind and efficient. She handled me and other customers at the same time and we all left satisfied.”
“I have been to this UPS drop off location 4 or 5 times and EVERYTIME they are so pleasant and cheerful and willing to help. A true joy today in this busy impersonal world!”
“This is simply the BEST crew of people to get your important items from here to there! They explain everything and take immense care! Thank you Bryn Mawr UPS!
It’s always the BEST!”
“Recently used Mail Service Center to pack and ship an auction purchase I made with William Bunch Auctions. I was very pleased with the pricing, service and communication. Would recommend.”
“Smoothest process and such amazing customer service!! I usually bring my package returns here for Amazon but I got an item laminated and it took no time at all. Such wonderful people! Thank you so very much!! ??”
“The UPS store at 37th and spruce was clean the representative was friendly and welcoming and help me with my packaging and shipping and I love the store and I will go back”
“His consistency to go above and beyond, Ric went out of his way to make sure the sign was not only perfect but flawless for the event. I appreciate his ability to have excellent customer service skills.”
8AM - 6:30PM
51 N 3rd St, Philadelphia
Mailbox Centers
“Tasha was so patient and helpful in completing my returns. I had a lot of items that required boxing, scanning and labels being printed which was very time consuming. Not once did she complain, or express frustration-- she offered additional help to make it as smooth as possible!”
“Highly recommend this location. Ryan was extremely contributive and very personable. He kindly assisted me in resolving an issue regarding a damaged parcel - and even took the time to call and provide me with updates on the claim throughout the week. Earned my trust and will be back!”
“Super helpful family! Thank you for helping us during our convention. Sorry that people don’t realize you’re only open to service conventions, you deserve to have 5 stars!”
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“Not often you think to leave a review for shipping store but i was tremendously impressed by a staff member — Michael — he was professional, friendly, and got every in and out of the store during the post work rush. He deserves a promo or bonus!”