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“Gabrielle provided great service and is very attentive to needs. She takes care to explain the differences between each of the bikes and advise which best suits the customer's needs! She is passionate and it shows!”
“For vacation I was visiting Montreal from Boston, and the long walks were resulting in significant ankle pain - to the extent that walking was painful on both feet. A quick Google search showed that my condition was not unusual and was likely due to an issue with my gait or tendonitis - either way, different shoes may help. I went into the store with minimal knowledge. Antoine patiently endured my questions, brought half a dozen pairs to try, and ultimately outfitted me with highly cushioned running shoes. As a result, I was able to walk for the following days with greatly reduced pain. With more research since my return home, it became clear that Antoine had sold me what I needed rather than what I had asked for. "Thanks" to Antoine and Endurance for saving my vacation.”
“I'm getting my motorcycle license next season. I visited several motorcycle shops, but this is where I felt most comfortable. Stéphane took the time to understand my situation and my needs. I then decided to buy my first motorcycle here because I felt confident. In addition, Stéphane agreed to keep my motorcycle free of charge during the winter while I obtained my license. ?”
“This is honestly the best customer service I have ever seen!! Impeccable from start to finish, whether in advice on choosing the right product, in sales or even in fitting after purchase.
10/10”
“Je viens tout juste de vivre une expérience de shopping incroyable chez Empire à Terrebonne! Je tenais particulièrement à souligner l’excellent service offert par Amélie. Elle m’a donné des conseils utiles pour choisir de nouveaux souliers et son énergie rayonnante a vraiment rendu ma visite agréable. Le service client dans son ensemble était magnifique. Je recommande vivement!”
“Amazing experience and customer service. The new owner is extremely kind and accommodating and went out of his way to support me after I had an issue with my skates (the issue was no fault of his). And the rest of the staff were also very kind and helpful! Definitely recommend.”
“André and the CPAS team are fantastic! I went to around ten dive centers to try to repair a dive computer problem and they were the only ones who were able to help me. I highly recommend their services and they have an impressive inventory. Thank you very much!”
“I just went shopping for water boots and bought a binocular case. I received great service from the lady (I forgot to ask her name) at the checkout. His patience and advice were greatly appreciated. THANKS”
“I called the store to get clarification on an online purchase. The representative served me with a smile and it was sorted in less than two hours. I also received my order within 24 hours: I consider Versus to be online commerce pros.”
“The two young men who served me on Friday June 14 for a last minute bike repair before closing deserve a big raise! Very helpful and it seems that they enjoy working at this branch.”
“Stopped off for a great coffee (didn't eat anything but it looked yummy) on our walking tour of the neighbourhood. Had good decaf too for my other half ! Took the drinks outside to sit in the March sun, and think about my next ride!”
“This is a beautiful store with top end products and a good level of inventory.The staff however did not seem interested in helping or making sales. My family entered with clearly a high motivation to buy. We were looking to purchase 2 pairs of cleats, another pair of shoes and other accessories.We were never approached. Had to keep asking for help to try on pairs of shoes. No follow-up. No interest. Several times we considered going elsewhere despite the store having all the products we wanted.This was all despite several staff members being seemingly available talking to each other and on their phones.As a customer it was a disapointing experience. But as an owner of this business I would be even more disapointed.I spoke to the owner multiple times after this incident. I was impressed with her passion and dedication. She explained to me the steps she took to improve customer experience in the future. I highly recommend Premium Soccer given their dedication making sure their customers are taken care of.”
“I had a very pleasant experience at this business, an employee made a mistake that can happen even to the best and let me tell you that Maxime the manager took care of me like a king, I really don't hold it against him. proof we i will return for the purchase of additional equipment. Great team in fact we will rent skis for children every year.”
“I came here today and I was in a hurry and without any reservation so I asked to fix my road bike handle, chains and other stuff, but as a student I asked to use the cheapest material and I wanted to buy a bottle holder, but it was beyond my budget , I just said that I don't want it, but the manager with understanding and respect introduced me to the various options with good prices for student,and gave my bike to the professional and experienced manager there, and they fixed my bike in the fastest time I can say. And they also gave that bottle holder and a bottle as a gift, I really enjoyed my experience in this shop, and I must say that they have all kinds of professional bicycle equipment and accessories. If you live in downtown Montreal or searching for bicycle shops I 100% recommend this place .”
“I 100% recommend this store specializing in soccer! Tony the owner is great. You will find everything you need for soccer (adult/child shoes, accessories, jerseys, balls, etc.)”
“Super professional and super friendly team. They take the time to explain and advise us while providing real friendliness.
Very satisfied every time I have been to them!
To recommend without problem”
“Karine made our day she was so nice she made us so happy by accepting the return without reciept bcs she was able to pull up data frm the database. Thankyouuu so much declathon”
“It's the first time I went there for karaoke, it made me feel really good, it's been a long time since I was tired of having fun, so I'm going back for sure”
“I really liked the patience of the gentleman who served me on Saturday because I didn't know how to choose my wetsuit. He was able to guide me and explain the differences between the 3 wetsuits I tried on in the store. In the summer of 2022, I met them at Lac Rond, St-Adèle in the summer of 2022, which prompted me to visit their store for the first time. I am upgrading from a 2XU T:2 model to HUUB Aegis X. Thank you for your excellent service!”
“(Translated by Google) Experienced consultants, quality lingerie: the best place in Montreal to buy lingerie or a swimsuit.(Original)Conseillères expérimentées, lingerie de qualité: le meilleur endroit à Montréal pour acheter de la lingerie ou un maillot de bain.”
“Had such a good experience here the other day. Dropped in for someone to have a look at an issue I was having. I left the bike with Steve, and a few hours later, the part was replaced, along with a few other issues I had with the bike which I hadn't even mentioned. When I asked to have some help installing a new set of drop handlebars, it was no problem. He did it on the spot, and swapped out my brake cables in like 15 minutes. Super happy I found this shop.”
“3 years ago, I bought my bike there. I was very well advised, this bike still meets my needs to this day. I am satisfied with the warranty on the adjustment of the brakes and gears. Today I went there for positioning. I appreciated Cedric’s service; experienced and honest. I was with my baby, I greatly appreciated that he offered to help me put the bike back in my car. THANKS”
“What a great experience! The lady who advised me this morning was really great. She knew the products and took the time to watch me jogger to make sure she made the right recommendations. I felt well supported in my choice of running shoes. I absolutely recommend this store!”
“Great service. We arrived almost at closing time (unintentionally obviously) and despite everything we were served with a beautiful smile and without feeling any pressure. Good advice. I recommend. In our case it was baseball but for the Dek too we were very well served.”
“My life is exercise and physical fitness, so with having such an interest obviously involves diet and finding supplements that enhance your gains. This place was recommended by a friend and when I first arrived there, I was greeted by a super-friendly gentleman who schooled me on what they offered. I discovered that they have everything both a novice or a serious bodybuilder would need. They also carry free weights and various equipment that is reasonable at cost. I personally loaded up on vitamins, protein powders and lotsa weights. It was the best investment I have ever made and Pierre who owns the place is always fun and interesting to visit while you are there. He's a good listener and genuinely cares about each and every customer. This business also caters to the young, the mature and women alike. So if anyone is considering beginning an exercise program, please check out Strata gym. It's a very cool place and when leaving there, you are definitely going to be pumped and you can't wait to get to the gym.”
“Really good service from qualified and competent people. A pleasant store to visit to discover and shop without pressure. I also had the chance to meet one of the owners... a passionate, proud and extremely friendly man.”
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“Last April, my father and I experienced arguably the best customer service experience we ever had.
When I walked in, I was honestly blown away with all the merch they have AND how many sizes they have (as a bigger person, TRYING on sweaters in stores is a luxury)! If we each had more room in our luggage, we would have bought more!! The staff were all extremely friends, experienced and knowledge. We were treated like friends.
If you’re looking to get F1 merch, don’t hesitate to buy from Fanabox. If you walk by their store, go in. You won’t regret it.
A special shoutout to Max as, even months later, we still talk about how nice he was to us. We can’t wait to return to the store and wear our merch to the next Montréal Grand Prix!
(Sorry the review is late, Fanabox! We didn’t forget you! We will be back !– Nicole and her papa Brian)”