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“Great service and help in choosing furniture and accessories. Carla has always been very customer driven and consistent in providing advice and guidance in our selections based on our unique preferences.”
“Ive purchased several things from here a really nice folding island/bar for kitchen and a few mirrors and small decor. Check often and every once in a while u will find some rare gems! They also deliver for big items which is great!”
“Purchased love seat June 2 and delivery was to be in 3-4 months. It is now mid October and I cannot get anyone to reply to my requests about delivery date. Were very courteous and friendly while purchasing but after sales service it terrible. Have gone to Palliser with a complaint and maybe I will get something from them.
La Detente has taken care of my situation with speed and to my satisfaction. I have had other experiences with this store and was always satisfied. I am now another satisfied customer.”
“I enjoy visiting and shopping at Bouclair Plateau location. I looked at this store from my fashion and landscape designer's standpoint. The store is always impeccably clean and very well organized. All new collections are very well presented that help easy to shop and navigate in the store. I love the idea of having a concept store and not a warehouse as many other furniture home decor stores. I'm European and the visual aspect of the stores is very important. I feel I'm in a curated place when I shop at Bouclair on Plateau. The sales representatives are always accommodating and very friendly. What is Super Important for me - the staff speaks English and always provides translation from French. I never experienced ignoring me based of not speaking French.”
“Thank you Sylvain Gauthier,
for your patience and ideas. We push so hard to give him the sales for the sofa we wanted. We needed a certain length.He took us around to look at all the sofas and answered every questions.
He proceeded with a few more suggestions, and with picture displays. He's ideas were well received. We had to go back home and figured it out. I must thank you again , for beeing exceptional at your job.”
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“Was at Branchaud today to buy furniture for our new condo. Our salesman, Maxim, was just excellent. From matresses to appliances, he really knew his stuff. We even had a couch custom made for our needs at a great price. Would recommand Maxim and Branchaud to all my friends and family!”