Banks in Kirkland, QC

“I really want to say I had an unforgettable service here. From coming in, the guy Albert was very welcoming. Vinay the financial advisor was superb. He was able to teach me many things. The guy Mokhdoom made sure I was taken care of. The guy Jeff too was able to answer my business needs as well. The staff here overall care about taking care of you. This isn't my nearest branch but I will definitely always bring my business here. Thank you to this new Branch for this experience!”

“I met with Maddy at the CIBC branch who helped me update my SIN number and address for my CIBC account since I became a permanent resident and moved to Quebec. She also helped me secure a new credit card with better credit availability (my previous card was as an international graduate student and only had a limit of $500). She also offered me a line of credit at a decent interest rate, and was very patient in explaining how it worked. She also helped with hiccups with the CC and LOC on the credit team's end. It has been a very pleasant experience working with Maddy!”

“Friendly service from Daniel, kind and courteous, keeps calm despite my stack of checks and the long queue. A little long before being served though. There is a lack of employees in relation to traffic.”

“As an English speaking person born in Montreal, I am always happy with the level of service that I have received. Specifically, at this branch for over 40 years.. The New staff are mentored well and to those who have kept the culture and service at this branch to a level of excellence, Thank you to all the staff.Mario, Lusia and to all of you!”

“I just opened my first RBC checking account after receiving my Canadian citizenship and SIN!

I was fortunate and grateful to be helped by:

Jana El-Baba

Banking Advisor/ Mutual Funds Representative

She delivered one of the best banking experiences I’ve ever had — professional, patient, and genuine. She made me feel valued and at ease from the first moment, taking the time to explain everything clearly and built trust in RBC.

The RBC should be proud to have Jana representing the company. She embodies exactly what great service and client-care should look like. I hope RBC recognizes her — people like this are the reason clients choose to stay loyal. I haven’t had the best experience in Quebec since I am not fluent in French. It was refreshing to be treated with respect and integrity. Thank you Jana!

*The RBC client services representative that scheduled my appointment with Jana over the phone; he provided professional and direct assistance with all of my questions regarding new accounts.Thank you (sorry I don’t remember your name :/)”