“Always very well attended by very attentive people. Always ready to help regardless of language. There is an attendant and responsible for the core and Chaves I forgot her name but she should be the general manager. She is always ready to help everyone, she is excellent, I even wanted to congratulate you on your birthday which was on 07/29/24.”
“Love this bank . They are all so helpful always. Jen waited on me at the drive thru window today and super pleasant and very helpful. I give 5 stars everyone is always willing to help and very pleasant”
“I had an amazing first time experience with a credit union! I worked with Javier and he was so friendly the entire time, super knowledgeable as well. I would definitely recommend it, easy online banking, great staff, and good benefits.”
“I have a car loan with this bank and I went in to pay my loan and they gave me a better experience than I thought not only did they solve my issue I got an even better offer and was approved instantly she was so nice and pleasant and walk us through it all Great Job ?”
“I love Navigant. They are incredibly friendly to the customers. They have the personal touch you will not get from one of the big chain banks. And a shout out to Allie for always being so personable and remembering me every time. Love this credit union.”
“So glad you finally opened a Providence branch - thank you! And thanks to the team that helped complete my first ever international money transfer to pay for my summer Safari trip!”
“I couldn’t be more pleased with my experience with Christine and her team at Shoreham Bank. Christine’s extensive knowledge and high-quality service have truly set her apart as a banker. From the very start, she made each step easy to understand and was always available to provide guidance, no matter the question. Her team consistently upholds a standard of professionalism that makes every interaction feel effortless and genuinely helpful.
Working with Christine has transformed my banking experience into something I genuinely look forward to, and I’m thrilled to be affiliated with Shoreham Bank. With a team this dedicated to client satisfaction, I’m excited for a longstanding relationship that I know will continue to meet and exceed my expectations!”
“Everyone at this Navigant is SO incredibly helpful and kind.
I was locked out of transferring money from my savings account and both the teller and the assistant branch manager both stepped up and gave 100% to assist me with my issue.
I went in on Saturday and first thing Monday morning the issue was solved. Emily Hernandez was so great to work with and I really appreciated her dedication to solving my problem as well as her follow up communication.”
“Had the best experience getting my mortgage through Milford Federal. They have competitive rates and low closing costs. Sherice was truly a pleasure to work with.”
“Friendly, courteous and these folks understand 'customer service'! Ledi and Katerina have been great to work with and very helpful. I'm glad to have become a member!”
“This is a wonderful credit union to deal with , everyone that work’s there are very polite and helpful. I would like everyone that work’s at this branch to be recognized for their outstanding service and kindness.”
“My experience at Coastal1 has always been outstanding. From the friendly greetings, to how knowledge the staff is and willing to help, I am an extremely satisfied customer. Gil at the Cranston branch is who I last interacted with, and my experience couldn’t have been better. I will be a life long customer!”
“The North Providence branch consistently demonstrates exceptional customer service, building rapport and exceeding expectations to ensure client satisfaction. This contrasts sharply with a previous negative experience at the Pawtucket branch, where unhelpful and disrespectful staff resulted in service termination. Consequently, I strongly recommend the North Providence branch.”
“The team here is excellent. I have been a long-time customer with Navigant but Ledi and her team in Manville really go above and beyond to help people. I use Navigant for my business account, my personal account, and now I have family members using Navigant -- and everything has always been great. Highly recommended!”
“I have been going to Coastal1 for several years now, I use the branch on Mendon Road in Cumberland RI. This branch is the best, clean, well maintained, staff is very friendly and accommodating. They treat you like a friend and not a number. Every person who works there is friendly, always willing to help. I’m happy to have them so close by. If you are looking for a bank/credit union that will help you, look no further than Coastal1.”
9AM - 5:30PM
1090 Charles St, North Providence
Banks
“Jay delivered outstanding service! He handled my refinance with professionalism and expedited the process so that I could close quickly without any issues. I will definitely be reaching out to him in the future. Thank you for everything Jay!”
8:30AM - 4PM
1155 Reservoir Ave, Cranston
Banks
“Very polite staff extremely professional. Sasha and Mariam are by far the best over at this location. Anything regarding business accounts etc ask for Sasha she’s the best.”
9AM - 5PM
440 Pawtucket Ave, Rumford
Banks
“I just came in to get a bank check and I was seriously so touched by the amazing women working the bank today . Not only did I get all the help I needed they were all so kind and helpful I’m truly grateful bc it’s not every day where you’re treated and greeted like you’re a friend or a loved one especially by strangers so for that im very grateful . I had the worst day today and after being helped by these amazing women im walking out of the bank smiling and that means the world to me . They set me up with accounts to help me save and build for my future which I wasn’t expecting to do when I walked in but im so grateful they suggested it bc I didn’t even know there were options like that .It’s 1/10/23 around 1pm , If the bank manger sees this please give those amazing women who helped me a raise or something bc im truly so grateful for my time at the bank today and that’s not normally something you hear every day . I’ll definitely make this bank my go to bank for any needs I may have . Thank you again ladies ! You’re all amazing ??”
“I had a great experience and great customer service I literally was having a bad day and they look stray to figured out how to resolve my problem and make my day better fast service and a lot of empathy I enjoy my experience there.”
8:30AM - 4PM
652 E Washington St, North Attleborough
Banks
“I recently opened a new account here. I was very lucky to be helped by Marlene, who is the manager in Walpole but was helping in North that day. She was so professional, knowledgeable, organized, and a pleasure to speak with. It was the easiest, quick process ever! She explained every feature and online banking abilities. Every question I had, she answered fully and I felt so pleased with the experience of dealing with a true professional. 100% recommend using them for banking. They offer the rare interest earning checking and savings plans also! Make your money earn you money. Thanks Marlene and to the friendly staff at this branch.”
“Love this bank, I’ve had bad experiences with my old banks. Citizens and Td Bank. I remember when this was Pawtucket Credit Union. Credit unions are better than just a standard bank. No fees,24 hour atm access etc. Meredith is really welcoming”
“Have been with Coastal bank for multiple years. Including my parents. Employees are extremely nice and have never had an issue with them in the past or today. They even helped us identify bank fraud on our accounts without us even knowing there was a transaction we never made. Thank you coastal for your amazing work!”
“My husband and I visited Chase Bank to open a new account, and everyone there was incredibly kind and helpful. Although we didn't have the correct paperwork initially and had to return a second time, the staff was understanding and supportive. During our second visit, we were more prepared and met with Aldo Burciaga. Aldo was exceptional - he was professional, courteous, and informative. We felt guilty because we arrived on a Friday at 4:40 pm, just 20 minutes before the bank closed. Despite this, Aldo still met with us and assisted us well past closing time, remaining patient throughout the process. We are incredibly grateful for his exceptional customer service. Overall, it was a great experience.”
“I've had a great experience with Rockland Trust Bank. The staff is always friendly, helpful, and knowledgeable. Whether I'm handling personal banking or small business needs, they take the time to explain everything clearly and make me feel like a valued customer. I especially appreciate their local feel and personal touch — it’s refreshing compared to larger national banks. Highly recommend for anyone looking for a reliable and community-focused banking experience!”
“Washington Trust is a very good bank with great people working there. My experience over the past several years has been extremely positive from the products/rates they offer to the wonderful staff who greet me by name. I would highly recommend this bank !”
“I’ve been banking with NCU for quite a while but had a great recent experience with this branch after I purchased a home. The team was very helpful through the mortgage process and walking us through every step needed. Highly recommend. (Also love seeing them do community stuff)”
9AM - 5PM
430 Central Ave, Pawtucket
Banks
“I came to TD bank twice and I had a pleasant experience.Thank you Barbie for being very patient and understanding. Come see Barbie Im giving her a 5 Star for customer service. We need more customer representatives like you❤️”
“I've been with coastal (formerly pcu) for about 20 years and will never switch banks.
Their customer service sets the threshold for what customer service should be”
“As a financial professional myself, I hold financial institutions to a high standard. I stopped at this branch last week to purchase some currency for travel abroad.
I was so pleased with the service I got. First, they were the only institution I know of in my area that has Euros on hand, no pre-order needed. Second, I’m not an account holder there, so there was a fee but it was minimal, just $10.
Next, the lobby was welcoming and I noted several people working there. That’s a different experience than my personal bank, where few people are ever available. (I mostly do online banking and I have to accommodate my spouse’s preferences or I’d change banks!)
The service was good. Everyone was friendly and I didn’t have to wait too long. Parking was easy. I also noted walking in the door that they proudly display their HRC Equality top 100 status! It speaks to the welcoming environment you can expect.
I recommend checking them out.”
“Went in with my spouse for help with a loan and got amazing help from Carmen. She was warm, understanding, helpful, and communicative during every step of the process. I’ve had a lot of unpleasant bank interactions and was so pleasantly surprised by this one. I’ve never had a better experience at a bank. Thank you Carmen!”