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“Jay was amazing with his knowledge, patience with us. His expertise made the experience of transitioning to new phones seamless. We were very impressed. Jay and Fran”
“Jay and Daylin were focused, professional, patient, respectful, kind and went above and beyond to remove my contract with Tracphone and retain my phone number. They both possess excellent communication skills. Both guys are extremely knowledgeable communicate well and efficient! I recommend this store highly because of the quality of phones they carry and value! Jay and Daylin were very transparent and coached me in the right direction to purchase a superb phone, a case, strong screen protector, and carrier plan suited to my needs!”
“Sam, at Verizon , Connell Hwy., Middletown, RI was extremely patient and helpful with my purchase of your Verizon Internet Gateway. I’m so happy to be rid of Cox. He’s an excellent employee and represents your company very well. I understand he was just filling in at this location and generally works in Warwick RI.”
“I recently switched over to AT&T as my primary cell provider. The customer service at this location was exceptional. These guys helped every step of the way, and throughly answered all of my questions. Thank you Newport AT&T”
“This is a fantastic store. There is new management there in the past half a year and none of the problems being complained about down below should be happening. Thank you Cody for saving our community’s beloved T-Mobile store. Nothing but the best service.”
“This is as good as it gets for Walmart. Very large and has a good selection. There is a grocery section, but I am not sure I would trust the produce. Given COVID, I wish they would staff more team members to run the registers so it would help social distancing.”
“Charles and Brad were awesome to my wife and I when we were there Friday night and Saturday morning. They made our change over from Tmoble to Cox so easy and carefree. Impeccable customer service. I came in late on a Friday night and my transfer from my old phone to new was going to take 2.5 hours and it was 530 when Charles started. You guys close at 6. Charles and Brad were willing to stay until it was completed. I decided to let the transfer go and left it overnight. Now that's awesome customer service. Thank Charles and Brad. You guys are great.
Ed and Stephenie”
“Amazing experience with Frankie today! Helped me so much pick out a phone and weigh pros&cons of leasing vs buying and the accessories etc. He had the best customer service I’ve seen in years. After trying to switch to t mobile and having a bad experience earlier in the day, I left super happy and confident in my upgrade and staying with metro10/10 employee and genuine human!!!”
“Joshua our costumer service rep was very helpful and patient. We were switching and adding lines and he made the job easy and stress-free. Our time there was good ?”
“I went into metro the other day to buy a new phone an there was a very nice young man.Jarred I think his name was. He helped me pick out a new phone (that I absolutely love)an set it up. He even took the time to move all my contacts an pictures for me. It was nice to have someone in there that knew what they were doing for once. Best experience I have had at metro in a very long time.”
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“I live in Narragansett near Sald Pond, I want to exchange my 64 GB iPhone 11 for an iPhone 15 Pro Max with you, I want to know if my iPhone can be received as part of the payment and I will provide the surplus, thank you”