“Jay was amazing with his knowledge, patience with us. His expertise made the experience of transitioning to new phones seamless. We were very impressed. Jay and Fran”
“Jay and Daylin were focused, professional, patient, respectful, kind and went above and beyond to remove my contract with Tracphone and retain my phone number. They both possess excellent communication skills. Both guys are extremely knowledgeable communicate well and efficient! I recommend this store highly because of the quality of phones they carry and value! Jay and Daylin were very transparent and coached me in the right direction to purchase a superb phone, a case, strong screen protector, and carrier plan suited to my needs!”
“Vanessa was super helpful and thorough with the different phone options. She was very straightforward and made sure that I got the phone upgrade without overspending or paying for an unnecessary subscription.
But def don't buy the case or lens from the store. They say that there is discount on the lens, protector and case products but don't go for it cause it is still 3-4x the cost from what you'd pay on Amazon or at Walmart. The Walmart has cases and protectors for way cheaper.”
“Tyler and his staff are the best. My son who is in the Coast Guard went in to get a new phone. He had to call me in order to access our account. He looked at our billing and was able to save us a significant amount of money. I live in Pittsburgh and I call him to do our upgrades and trade ins . I highly recommend him.”
“The staff was very helpful and attentive to our needs. The transition to T Mobile was not as simple as expected and Giovanni spent the time with us to rectify this.”
“Dee was amazing in every aspect- professional, courteous, friendly, competent, knowledgeable, VERY PATIENT. It was an incredibly pleasant experience and greatly appreciated, especially given that it is not my preferred way to spend a sunny afternoon. Dee made it cost effective & she was super helpful. Highly recommend visiting this NK location.”
“This is as good as it gets for Walmart. Very large and has a good selection. There is a grocery section, but I am not sure I would trust the produce. Given COVID, I wish they would staff more team members to run the registers so it would help social distancing.”
“Charles and Brad were awesome to my wife and I when we were there Friday night and Saturday morning. They made our change over from Tmoble to Cox so easy and carefree. Impeccable customer service. I came in late on a Friday night and my transfer from my old phone to new was going to take 2.5 hours and it was 530 when Charles started. You guys close at 6. Charles and Brad were willing to stay until it was completed. I decided to let the transfer go and left it overnight. Now that's awesome customer service. Thank Charles and Brad. You guys are great.
Ed and Stephenie”
10AM - 7PM
70 Broadway, Newport
Mobile Phones
“I’ve had nothing but great service from T-Mobile. I’ve been a customer for 2 years (this time). I left after many years for my son to add me to his plan with another carrier. It lasted less than a week and I went back to t-mobile & they even honored my previous rate. Which is the best of the major carriers.”
“I went into metro the other day to buy a new phone an there was a very nice young man.Jarred I think his name was. He helped me pick out a new phone (that I absolutely love)an set it up. He even took the time to move all my contacts an pictures for me. It was nice to have someone in there that knew what they were doing for once. Best experience I have had at metro in a very long time.”
“Camerons extensive knowledge about AT&T's systems is very useful and impressive. Cameron quickly navigated several different options to ensure that I was a satisfied customer. Camerons prowess in customer support is nothing short of exceptional!! 10/10 thanks Cameron!”