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“staff helpfull - I was buying floor polish for hardwood floor and compared the price to Home Depot - they were the same price. The times I have gone there I have always found what I needed. Tip, IDK if they still have scratch and dent items like refrigerators but I know someone who was not aware of it and bought a refrigerator at a phenomenal price. It actually was in pretty good shape so if you need a second hand item for basement, garage etc. ASK!”
“In a day and age where most people think ordering online is easier, if they shoped here , they'd realize the error in their ways. Durfees has practically everything you need at competitive prices with a helpful and friendly staff. Being able to shop in person and get what you need immediately has great value and here , you don't have to wander the aisles for 15 minutes looking for an employee to help point you in the right direction.”
7:30AM - 5:30PM
2 Conduit St, Central Falls
Home Improvements
“I went back to the CF location after visiting the Warwick and West Warwick locations because of Neils customer service and professionalism. He didn't ignore me when I went to look for a bathroom vanity. He took his time and was extremely helpful.”
“On February 3, 2023, Friday evening, which was the coldest night of the year (-9 Degrees Fahrenheit) I had a major plumbing problem. After taking my shower and turning off the Symmons Temptrol control valve, hot water kept running (not dripping) and I had no shut-off valves in proximity to the shower to stop the hot water back flow. Back in 2010 I purchased a high efficiency boiler from Bruce at Ardente Supply Co. which has an indirect hot water tank associated with the boiler. I was fearful to shut down the boiler while attempting to fix the problem since the boiler provides both space heat and domestic hot water. The next day, February 4, 2023, Saturday, the overnight temperature was the second coldest night of the year (-2 Degrees Fahrenheit) and I still could not do anything to stop the hot water siphoning from the boiler. After two days of record setting temperatures and another day, Sunday, that the problem could not be addressed, I decided to call Bruce at Ardente supply on Monday. Bruce has helped me over the years addressing both electrical and plumbing problems with my boiler and supplying various plumbing parts for a number of home remodeling jobs. After discussing my siphoning problem with Bruce, he told me what I needed to do to secure boiler operation and how to rebuild my Symmons Temptrol shower valve. I do not know what I would have done if Bruce did not come to the rescue. Bruce, your expertise in HVAC is truly exceptional and I feel that my experience might help someone in the community with a similar or any heating/plumbing problem. Bruce, kudos to you... Rick P.”
“I recently purchased a washer/dryer combo from Lowe's Store #1014 in North Attleboro, MA, and was quite pleased with the customer service I received from Associates George and Fernando in the Appliance Department. This review is to let folks know that Lowe's does have some good stores and even better associates. The store itself is quite organized and easy to navigate. Associates help regardless of their assigned areas. The added benefit of my experience with George and Fernando is further proof that this store puts a lot of effort into customer satisfaction. After my washer/dryer combo died, I was given a Lowe's e-voucher to purchase a replacement by my homeowner's warranty company. I was fortunate to have Associates George and Fernando to help me throughout the whole buying process. They are knowledgeable, professional, friendly, and most of all helpful. I recommend this store and these two associates, if you want a great buying experience. Thank you, George and Fernando at Store #1014!”
“Barton's Home Outlet has a great selection of items for your remodeling needs. The quality is excellent and the prices are so reasonable. Mike helped us get everything we needed for our bathroom remodel! Highly recommended! We will be back!”
“After shopping around for kitchen cabinets, we found that Home Outlet in Warwick, RI was 1/3 of the price that other places were charging for the same thing. I walked in with my kitchen/pantry measurements and received a free design from Chris with no appointment necessary. I’m very picky and he sat with me for almost 2 hours with a smile on his face making sure the kitchen layout was designed to my liking. It was so cool seeing him design my kitchen on the big screen right behind him so that I was able to really visualize everything. The store manager, David, was a pleasure to work with and he was always available to answer any questions or concerns that came up right away. This was one of the best customer service experiences I’ve ever had in my life. We just completed a full renovation on our 70-year old home and working with Home Outlet was one of the few positive experiences we’ve had throughout the process and it was actually my favorite part! I love my kitchen…Thank you guys so much!”
7:30AM - 5:30PM
94 Industrial Ln, West Warwick
Home Improvements
“Have had wonderful experiences with this company, especially with Dot in the design center! She is so good at what she does, fast and friendly! Was great working with her”
“The installation process on installation day itself was great and the contractor who came to install was able to do it all in one day. The floors look great and I’m very happy with them, but the process overall was a bit frustrating and took about 3 weeks.”
“I am satisfied with the job except for 2 items.
One interior
door won’t close with the new carpeting installed.
I am unable to fit mats at my two breezeway doors so I can’t wipe my feet coming in from outside.”
“Such a fantastic place to find everything for my gardening and pet needs! The staff is always super helpful and friendly, making each visit a pleasure. I love the variety of products they offer, from farm supplies to outdoor gear!”
“Great company. Professional & willing to help! Demonstrations for their products are informative & entertaining! Awesome company!!! Love the products I've purchased from them! I have bought a few different things”
“08/14/26 @ 7:30pm...Jaden was an excellent help with cutting the plywood and also assisted us with loading the truck. He was very personable, always saying, “Have a great night,” and consistently asking if we needed any additional help. He has a great attitude and provided outstanding customer service. We truly appreciated his help!”
“I was kind of surprised that there was customer service there to help you and guide you where you needed to go it's sometimes it's very hard to find customer service there”
“I have been buying wood pellets weekly from Home Depot, Seekonk. Your employee, Alex, has bent over backwards to help me purchase and load them in my car. He has a smiling, engaging personality and should be recognized by management as a great asset to your business.”
“Exceptional customer service. Employee had to literally go like 10 extra miles for me and didn't even flinch. I appreciated the time and effort spent trying to get me the stock I needed in the most efficient and least expensive way. I observed excellent communication between employees and Superior safety awareness. I was really actually so impressed with this Lowe's. Having been to so many.... A really great one does stand out!”
“Great store, very well organized. I have done a lot of upgrades to my homes using products from Lowes, including flooring, fencing, plumbing, etc. I also purchased an Ariens snowblower.”
“Home Depot is a great place for contractors and homeowners. I wish the employees didnt actively hide and avoid people but other than that it's great. Sometimes items have to be purchased online only and that can get confusing so make sure to check the stock or availability at the particular store youre planning to visit before expecting to be able to get the item same day.”
“Junior was the associate who assisted my husband and me with purchasing a washer and dryer for our home. He was incredibly helpful, knowledgeable, and patient in answering all of our questions. We truly appreciated his excellent customer service and the time he took to ensure we found the right appliances for our needs. Thank you, Junior, for making the experience so pleasant and stress-free.”
“This store really does have the best customer service team. ⭐ Every time I come here, I don't have to take 2 steps before a very friendly and knowledgeable employee is there to answer my questions.
Apparently, they are also multi-talented...I was blown away by this freehand painted lion, which I found in a corner and was informed one of the team members painted.”
“Suzanne's (garden center) behavior was completely unacceptable and was, without question, the worst customer service I have ever experienced.
Our group was working with dogs, and instead of approaching the situation professionally, Suzanne immediately became rude, confrontational, and disrespectful. She spoke to us as if we were causing problems when we weren't. There was absolutely no reason for the hostility or the way she chose to address us.
What makes this even worse is that management told her explicitly that we were allowed to be there. That says everything. This wasn't about enforcing store policy—it was about someone on a power trip who chose to be unnecessarily nasty and disrespectful.
There is a professional way to speak to people, even if there are questions or concerns. Suzanne failed at the most basic level of customer service. She embarrassed herself and reflected poorly on Lowe's. If management values its customers and community relationships, they need to ensure employees understand that being rude, demeaning, and hostile is never acceptable.
I sincerely hope no one else has to deal with the treatment we received from Suzanne and I sincerely hope she is reprimanded appropriately for her behavior. Everyone in our group is a regular lowes customer and many of us are Lowe's pros and contractors who do the majority of our company purchases through lowes as well.”
“Ramon was a very helpful young man. Help directed me to the aisles I needed ! 5 stars for Ramon. During cashing out the older cashier at the time was very rude and dismissive. Seemed very upset when I asked her a question about one of my products. She was blunt and rolled her eyes when I needed help at self check out.”
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“Providence Glass did an excellent job replacing my shower door. They were quick to respond and performed a fine installation. Everyone was friendly and very professional and I now have a perfect , new , shower door.”