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“Mike was most hospitable. Moving is tremendously stressful but Mike was so helpful. Importantly I was moving from a rental and purchasing and doing a gut reno. I finished ahead of time and went over to get my stuff. I also got an emailed bill that day. I asked Mike if I needed to pay it and he said if I am leaving today no. 100% I would have paid that and thought nothing of it. I appreciated his honesty. So many businesses are trying to make an extra buck when they can.”
“I dealt with the Cranston location, Kim was excellent and had wonderful customer service skills. I came in and she was dealing with multiple customers. She greeted me and said she would be right with me. My experience here was a 10/10, I would recommend this place to everyone. Kim is the reason I will be a customer here for a long time.”
“My second time renting from them within a 2 year span. Always competitive prices and professional, friendly staff. One problem this time however, not a single cart ANYWHERE. It was freezing 2 days after Xmas and my 3 helpers looked everywhere albeit QUICKLY! Not one. Renters need to be encouraged to bring them BACK downstairs or staff via their elaborate camera system ought to assist in retrieving them. Biggg inconvenience for us with a 3rd floor unit and 55+ bones but we got it done. Hopefully when I come remove a few things shortly, there will be carts available. Otherwise? Clean, safe place.
Edit: So, as we all know, David is fantastic. I returned to remove items from storage and he remembered me and was apologetic about the carts. He also held onto my I.D. that I mindlessly left behind on the initial visit. There were carts today and new company signs and I was more than satisfied with his apology, explanation ( customers keep the carts upstairs) and his professionalism. Just an all around fantastic rep for Prime Storage. I’ll be back and it’s the only location I honestly recommend.”
“We used this wonderful storage facility for my child’s college move-in and out. All the staff are incredibly helpful. Most recently Abby was a gem. This is also a very affordable storage facility with flexible entry hours.”
“Dejuan is a STAR, what can I say from the welcoming open arms to the storage knowledge he passes along he is a great employee and keeps his facility nice and clean.”
“Roy at Out of Storage Space on Cordless Street is an absolutely amazing employee! He went above and beyond to make sure my family and I had a great experience from start to finish. His professionalism, kindness, and willingness to help made the entire process easy and stress-free.
I can’t say enough about how much we appreciate everything he did for us. My family and I want to sincerely thank Roy for his outstanding customer service and dedication. Employees like him truly make a difference.
God bless you, Roy, and thank you again for everything!”
“The online system was very easy to navigate. The location is super convenient and very accessible from the highway. Registration was fast and efficient and received all my unit info within minutes of checking out!”
“We had Jones moving two times in the past month and both times they were excellent .Yesterday they moved my 95 year old mother to assisted living at the Village of Waterman Lake .Michael and his crew were respectful of my Mom and her life long processions .They were on time and knew everything about moving into her facility .Thank you again for your great service .Mom was happy !”
“I previously gave her a review for this place and it was a bad review, but this time around the staff at the front desk were extremely helpful I just wish their unit size were a little more accurate and less expensive. I mean 150 bucks a month for 5x10 is not really a good deal other than that place seems clean and as I said staff was very helpful this time around”
Self Storage
Self Storage
Self Storage
Self Storage
Self Storage
Self Storage
Self Storage
Self Storage
Self Storage
Self Storage
Self Storage
“This company is truly excellent. I had never used them before my recent move and after the truly excellent performance they demonstrated, I would recommend them without hesitation to anyone. Customer service and logistics management were just great all the way and the team they sent to do the actual move was efficient, polite and really skillful. Great company in a world of mediocrity. Use them if you can.”