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“I use self checkout most times. Store shelved are pretty empty. Few things I came for I did not find and lots of aisles partially blocked with pallets of goods needed to be shelved with no one around to do such. Floors are clean except from merchandise that shoppers have dropped on the floor and have not picked up to replace on the shelves (even bread). I just don't get it.”
“I have had T Mobile for over a decade. Recently we upgraded our plan and we went to a different store. That store was a retailer not this store but I wish I had. Mistakes were and customer service at tmobile was atrocious. Over the course of 2 weeks and phone calls totaling close to 6 hours and no follow through from T mobile customer service reps I came to this store as a last option. Chris Brown and the manager of store Cris jumped on the phone with tmobile, resolved the situation and made sure everything was handled properly. They finally resolved the situation. I am staying with T Mobile bc of these two and the only location I'll ever do business with is here. Thank you both. From someone who works in sales you both are top notch in resolution and customer service.”
“I recently wrote a review about my experience at this Verizon location, but I noticed that it is no longer visible. I’m not sure what happened, but it’s important to me that my feedback is shared because I had such a positive visit.
When I came in to purchase a new Samsung phone, I was assisted by an associate named Paul. He was incredibly knowledgeable, patient, and took the time to answer all of my questions without ever making me feel rushed.
Paul made the entire process smooth and easy from start to finish. His professionalism really stood out, and I truly couldn’t have asked for better assistance.
I highly recommend that anyone visiting this store ask for Paul—you’ll be in excellent hands.”
Open 24 hours
970 Douglas Pike, Smithfield
Electronics
“Only convenience store in the area. And it IS convenient. BUT they usually have the most expensive gas around. And the other merchandise is expensive as well. I suppose when you're the only store around you can do that tho. Plus their ebt card machine is down a lot. I hear them telling people that pretty frequently.”
Electronics
Electronics
Electronics
Electronics
Electronics
“Excellent experience with J’s… our washer machine died after 10 years and we needed a new one right away. Store is beautiful. Associate (Charles?) showed us all the models they had and gave suggestions based on what we had, what we needed, and size limitations. Squeezed us in for delivery 2 days later even though they were busy. Installers were professional and neat. Very pleased! Will return”