Cell Phone Stores in Smithfield, RI

“Best experience!!!After dropping my phone and shattering both the front glass and back on my iPhone, I had planned on going to the Apple Store in Providence- which I knew would be inconvenient for me and take serval days for an appointment and days for repair after speaking to an Apple representative. A friend of mine who was aware I needed repairs recommended I take my phone to “the place in the plaza where Yamato steak house is” as they had been there multiple times for various services. I had no idea this business even existed until they told me! I debated if I should keep my phone authentic and just go through the hassle of taking my phone to the Apple Store, but I chose to trust my friend and take a chance with this local repair shop. BEST DECISION made! Edgar, the associate, was incredibly knowledgeable, helpful and courteous. Even my 9 year old son complemented on how nice he was to us after we left. Edgar was able to give me two options for new glass for the front screen (a basic, less expensive model verse a bit more expensive premium model.) Edgar, explained the benefits and allowed me to make the best decision for myself. Me, knowing that I am highly likely to drop my phone and shatter it again, I chose the less expensive model! He also let me know the process for repairing the back of the phones glass takes about 4 hours due to the edging that needs to be done on the glass and that it’s best to come in the morning to drop off for that procedure (he also informed me that they can preform color changes for the back as an option too!) I chose to have the front of the phone serviced first and that I would return another day for the back. Edgar was able to service the front glass on my phone immediately and said it would take approximately 30 minutes to replace the glass. My son and I went and had a quick lunch close by and returned to my phone repaired, with a new screen protector I asked for, for the extra protection and the new case I had picked out, it looked beautiful! (Speaking of which, I must add and rave about the large selection and variety of phone cases they have in stock for all phone types and sizes- very impressive!) Edgar completed a functionality test with me present on my phone upon pick up to be sure all features were working appropriately. He then assured me that if there are any issues such as ghost texting and etc, to give them a call and they’ll take care of it. The screen has a 6 month warranty with no damages. I can not say enough good things about this business from the quality of service to the customer satisfaction! Shop small and local- you won’t regret it! Thank you Edgar!-Renee”

“Hi…. I am an 81 year old woman who purchased a new iPhone from AT&T. I was at the store on Putnam Pike on Friday with several complicated issues concerning my Iphone.13. I am not technologically savvy so some of myquestions could have probably been answered by an eight year old. Lol However, Denni and Precious took their time, and answered me in a clear and friendly manner, which made me feel very much at ease. They helped me in every way possible and I went home feeling very confident. I would recommend them to anyone considering buying a new phone or needing assistance in anyway. AT&T on Putnam Pike, Greenville, RI.”

“We stopped in for help transferring my husbands old phone onto a newer android. Shawn was an amazing help! We will stay loyal to T-Mobile thanks to people like Shawn.”

“I like this store for location and size. The employees that I have worked with have been knowledgeable and friendly. I schedule a time to go in and have one on one service. I look forward to my next upgrade.”