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“A few weeks ago, I went to cellular mobile services and Met Stephanie we talked about the phones specially, the one I needed. I went back yesterday and purchased my phone with Stephanie. She was amazing. Listen to what my needs were and wants. Her customer service was impeccable. I highly recommend anyone who’s in need for a phone or any services to go and see her. It was a pleasure. Five stars to Stephanie.”
“I have had T Mobile for over a decade. Recently we upgraded our plan and we went to a different store. That store was a retailer not this store but I wish I had. Mistakes were and customer service at tmobile was atrocious. Over the course of 2 weeks and phone calls totaling close to 6 hours and no follow through from T mobile customer service reps I came to this store as a last option. Chris Brown and the manager of store Cris jumped on the phone with tmobile, resolved the situation and made sure everything was handled properly. They finally resolved the situation. I am staying with T Mobile bc of these two and the only location I'll ever do business with is here. Thank you both. From someone who works in sales you both are top notch in resolution and customer service.”
“Manny was incredibly helpful and patient while assisting me with my phone. He made the whole process easy, answered all my questions, and provided great customer service. Really appreciated his help and expertise!!”
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
“I’ve had At and T for 10 years, and I almost cringe every time I have to visit a store because I never know what I’m going to get. But I will tell you, Michael in this location not only knows the products and services and can multitask like a champion, his attention to his customers and ability to provide excellent service while keeping it real about what to expect is quite impressive. Because of that, I am writing my first ever cell phone carrier review. Kudos to you Michael! Keep up the good work!”