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“I went to this store to upgrade my service from pre-paid to post-paid as well as upgrade my phone and purchase an Apple watch.
The representative, Mike Murphy, was extremely product knowledgeable, offering suggestions on various options and services. He did not pressure sales and took the needed time to answer all my questions. A true gentleman with a good sense of humor.
Although I seldom write reviews, I'm writing this one because of an issue that cropped during the process and the way he handled it. I'll spare the details but suffice it to say in was an internal AT&T problem due to my switch from Pre to Post Paid and far out of his control.
Mike tried all the tricks of the trade and made multiple calls to their support folks. Tenacious as he is he pursued the problem through many levels of support until he finally found someone with the answer, all the while keeping his cool.
Next time you're there ask for Mike Murphy. You will not be disappointed with the service!”
“Ben was very helpful with showing me how to locate and use my audio book. He also reviewed my services profile to make sure it was the best fit for my family's needs.”
“I am sharing my recent all day spent at the Verizon AirPort Rd location. My experience exceeded all expectations due to the excellent customer service from Verizon store rep Thomas who went above and beyond regular attention to my account needs providing exceptional follow through attention and care to ensure that my service needs were addressed working through customer care and financial services team reps.
Thomas represents the very best of what I expect from a telecom professional who truly cares about the customer
Verizon is lucky to have him representing your brand”
“Roger was as professional as could be this afternoon helping me connect my phone to a new car. I highly recommend him to anyone looking for a new phone or having trouble with an existing phone. 10-10 service. JB”
“My phone screen protector had cracked in two areas when I accidentally dropped it . The service I received today was great . The technician was friendly and very experienced in handling my phone and the application was seamless and perfect”
“Ezekiel was so friendly, knowledgeable, and all around helpful. He even gave me a break down of the costs and offered home internet. Even if it is just to pay a bill, I will definitely be using providence place at&t and asking for Ezekiel by name.”
“I was back there for the sixth time and the young gentleman there was very polite and fast working at repairing my phone. I also appreciate the reasonable prices.”
“PC Tech is the best place in Warwick to get cellphone, tablet, or laptop repairs. I had tried to fix my own MacBook, but chickened out, and bought a non-refundable screen on eBay. PC Tech installed the screen in one day for only $75. I was amazed at the fast turnaround and the friendliness of the staff. Highly recommended”
“The entire staff is consistently helpful and accommodating. They take their time to determine your needs ans seek out the best deals. Always friendly and welcoming!”
10AM - 7PM
45 Olneyville Square, Providence
Mobile Phones
“Went there earlier this week. The owner was extremely helpful and knowledgeable. I’m not tech savvy. He was patient and I got out there double quick. Thank you so much!”
“Despite the sales associate working on his own, we were well looked after. He had 3 other customers waiting and he went round everyone apologizing but being very helpful. He was fantastic. A credit to himself and the store.”
9:30AM - 1PM 2 - 7:30PM
379 Atwells Ave, Providence
Mobile Phones
“Fix hub is the place you want to go to get your communication fix. They help me fix my screen in record time. Ken was very helpful and friendly. Thank you for the quick service this is where I’ll be coming from now on.”
10AM - 9PM
400 Bald Hill Rd #202, Warwick
Mobile Phones
“OK, so my iPhone the screen cracked went back to replace it spent $126 and now my phone is saying the screen is on recognized. They should know better that they have to use iPhone parts for an iPhone 15 and older and now I’m at the mall waiting for them to open up and they’re late.
So I went back to the mall and I talked to the owner Mike he was very very nice and he fixed my phone costed me another hundred dollars but now my Phone is great and he told me why he was late and I sympathize with him and everything is great. I will go back again. This just goes to show you that just by looking at somebody you don’t know what they’re going through so just have patience. I am trying to learn to.”
“Mike at the Verizon store on Wayland Square was excellent to work with. I recommend him highly. He is knowledgeable, patient and super helpful. He went out of his way to assist us.”
10AM - 7PM
601 Cranston St Unit 3, Providence
Mobile Phones
“I has an excellent experience at the cricket store at Cranston st, Tha KS to Mr. Sai. He was incredibly knowledgeable, professional and patient while helping me with Samsung galaxy. If you need help with your phone or network I highly recommend asking for SAI.”
“I was helped by Keith and Rich today and they resolved all of my issues and concerns. They were able to get me what I needed at a price point I am comfortable with. They are the reason I go in store versus doing it online by myself because they have the knowledge and expertise to adjust my account and get all the services I need without drastically raising my monthly bill. Almost 2 weeks ago I had a bad experience at this location with being treated horribly by the rep with no desire to assist me with my issues or upgrade and I was made to feel like a nuisance and a moron. I expressed my concern regarding how I was treated and Keith reached out and made it right. He genuinely wanted to make it right and ensure this never happens again. We live during difficult times for everyone and you never know what someone is going through, we should all be treated with respect and not made to feel like a nuisance. Keith and Rich were wonderful today and I am very comfortable and happy with my purchase and adjustments to my account.”
“Guy's i am going to tell you... this store repair phones pretty good and also sell home internet. I got both of them at the same time. Great service all around. Thank you so much.”
“Went here expecting to have to buy a new phone because mine wasn't charging. Instead of doing what any store would have done and sold me a phone I didn't need, the owner took the time to clean my charger port out. Now my phone works like new. I will definitely be coming here when its time for an upgrade. 10/10 customer service!!”
“Not to be dramatic or anything but Cellular Medic literally saved my whole life from spiraling into disarray (aka Im a millennial and dropped my phone resulting in a totally damaged display and obliterated screen). I felt like a fish without water or a plant that couldn’t properly photosynthesize my lawd (yes, this is the less dramatic version of events). I had gotten one quote from one other local repair shop for substantially more, a lower quality screen, and I’d have to wait until the next day for parts to come in. Cellular Medic went above and beyond to get what they needed and get my repair taken care of within 1.5 hours of me coming in on my hands and knees. They gave me a beyond reasonable price and performed a high quality service. I am eternally grateful and will recommend them to anyone who falls on low times like myself.”
“Dan switched us out to T-Mobile. I literally drive from seekonk JUST to see this kid. He has helped me and my wife out for that last few years. He knows his stuff”
“Excellent customer service from everyone in the store. As I said inside, my experience at this store was the most stress free and efficient out of all AT&Ts I’ve been to. They were able to almost cut my bill in half while getting us brand new phones. It was personable and easy going. What is usually a stressful trip was a breeze. I would definitely recommend this store. Feeling like they have the customers best interests front and foremost is priceless these days. Very impressed.”
“Thank you very much for the patience and time spent helping my father with his phone and service. As a customer since 2012 the customer service he received at the admiral st location was 10/10. highly recommended for your new and old phone help!”
“Will and Andréa spent vastly more time with me than I’ve ever been due with them. They are more knowledgeable than most tenured professionals in any industry with which they work, and will extend themselves beyond their own known means to accommodate a customer in true need. I’d ask of the reader not to read this review and take advantage of their good nature, but then again, they’re more than competent enough to decide whether that is the case.”
“Prompt service, friendly, helpful. Arriana G helped me the last two times I went in and I was in and out within 10 minutes. She’s knowledgeable, professional, and a great representative for T-Mobile.”
“Shayla was fantastic. She made the process of buying a new phone extremely easy. She transferred the data from my old phone to new one in a matter of minutes.
Shayla is an asset for Metro PCS.”
“I'm grateful this place was open and the person working there had a nice conversation introduced myself he introduced his self and he paid my bill no problem I'll always go back to this one now I know where it is”
9AM - 7PM
400 Hartford Avenue, Providence
Mobile Phones
“Absolutely amazing experience with Zone Communications! Dinarys was beyond helpful with my tax filing and made sure I received the highest return possible. She’s extremely knowledgeable, very informative, and her communication was clear every step of the way — which I truly appreciated. She made the entire process smooth, fast, and stress-free. I couldn’t have asked for a better experience. I highly recommend Dinarys for income tax filing and other professional services they offer!”
10AM - 6PM
1191 Post Rd #5, Warwick
Mobile Phones
“I have used their services for both phone and laptop. Rory is very knowledgeable and a great tech. If you have a tech problem this is a wonderful reliable place to get help. Highly qualified and recommended.”
“Staff knows me and any time I have a problem they are patient and helpful. My dad is even a customer now I always choose this store, even when I moved out of the area I will come to this store”
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“Transfered my cell service from Verizon (shit) to metro pcs a few days ago. I couldn't be happier with the service I received from kelly, I believe her name was and Cristy. They can do it all and so positive. You ladies are amazing ? They were quick, informative and funny. Thanks girls for such a nice pleasant experience.”