“Ben was very helpful with showing me how to locate and use my audio book. He also reviewed my services profile to make sure it was the best fit for my family's needs.”
“Roger was as professional as could be this afternoon helping me connect my phone to a new car. I highly recommend him to anyone looking for a new phone or having trouble with an existing phone. 10-10 service. JB”
“Prompt service, friendly, helpful. Arriana G helped me the last two times I went in and I was in and out within 10 minutes. She’s knowledgeable, professional, and a great representative for T-Mobile.”
“We're a Florida Non Profit organization and Techsoup Member. We have been using the Mobile Beacon Hotspots since 2017 or 18. The service has been excellent and the devices, save one, have performed flawlessly. When we received one hotspot that wouldn't connect Mobile Beacon tech support instructed me to go to a Sprint store, log on to their free wifi and reboot the device. I followed their instructions fully ready to lambast them for sending me on a wild goose chase! To my surprise, the device rebooted and worked perfectly. Mobile Beacon has been a God send to our organization! Thank you Mobile Beacon! :-) AKTEDC”
“Ishshah is so pleasant and helpful, she made sure she went above and beyond to make me happy with my purchase, she was just so sweet and had a smile on her face and just had great interaction with my family she made us feel so welcomed! I definitely will not ever go to another store!”
“I recently transferred my service from Verizon. Jen helped me with the process. Of course not everything comes over perfectly and it was the one app I truly needed to cross over correctly. Jen was absolutely phenomenal in her support. She was patient, kind and genuine throughout the process. And she was able to fix the problem. Cannot express how grateful I am with her service!”
“10/10 experience, i had to take a minute to write this review before i even pull out of the parking lot. entire staff was friendly, efficient & fast, cracking jokes with customers and one another. Frank helped me personally, and was an a solute delight, but it needs to be mentioned that everyone in store was wonderful. thank you!”
“This afternoon I went into the store looking for a newer phone and to switch plans and I was greeted by Edilsy. She was super helpful and kind! She helped me take advantage of the new promotion deals they had on iPhones and accessories and I was super thankful for her. Attitude was amazing and super respectful. Definitely would recommend anyone to her at this location. Thank you Edilsy!”
“It’s refreshing to have a person in one of these store that cares and knows what he’s doing.
Came in with my phone that was clogged up with spam apps. Thought I was going to have to give up and get a new phone (almost ready to take a deal from another carrier), but Jared was GREAT. He was patient and efficient and got rid of all of them with no trouble.
Hang on to this guy.”
“I have a great guy at T-Mobile Antonio Warwick Mall he had a lot of patience he went way beyond helping me I thought what a great guy he was like that with every customer very nice professional. Thankyou so much Antonio TMobile”
“(Translated by Google) The guys who work there are very professional and cool I recommend them Alex Mejia(Original)Los muchachos k trabajan ahí son muy profesionales y chéveres se los recomiendo Alex mejia”
“Jordania was absolutely amazing! She was very sweet and I noticed she was helping others a lot. She definitely knows what she is doing. This location is very very busy so you do have to wait, but the service is excellent.”
“I had a great experience at Verizon setting up a few new phone plans. Our associate was very kind and patient with us when trying to find the correct account information. I think her name was Yonny. Great customer service!!”
“Dee was amazing in every aspect- professional, courteous, friendly, competent, knowledgeable, VERY PATIENT. It was an incredibly pleasant experience and greatly appreciated, especially given that it is not my preferred way to spend a sunny afternoon. Dee made it cost effective & she was super helpful. Highly recommend visiting this NK location.”
“Best service I have ever had its in a decent area where I can at least relax while I'm waiting for the bus to bring me home and the hours are good when I need to make a payment especially it's good for in case the snow bales get too big and I need to go to this location temporarily but now this one is starting to become my full-time location”
“We had signed up over the phone for three new Verizon cell phone accounts +3 iPhones. I cannot begin to tell you about the aggravation I had trying to set these iPhones up and then to add insult to injury getting a bill before we were even ported in to Verizon and the bill was double what we were told. I spent countless hours over 4 days, talking to various reps over the phone and visiting a local store. Four days later at wits end I ended up at the corporate store on 399 Bald Hill Rd. in Warwick. Christopher Rogers went above and beyond to rectify this entire situation because I was literally about to go to the Attorney General’s office. Patience and understanding through it all, he spent probably 3 hours with my parents and I straightening everything out. Devon also helped out because there were many many issues with this whole situation.
I feel it is Important to let the powers that be know what outstanding employees they are.”
“John, Business Technology Tech, was thorough and provided great customer service and resolved my issue. The whole experience with calling Cox customer service, scheduling the appointment, the service call, and resolution was a great experience.”