“Even though they didn’t have exactly what we were looking for this morning for winter storm prep, I was genuinely moved by what I saw and I'm fairly new still to the Aiken area. The owner/manager was sending some of his employees out with Brunswick stew to check on a couple of elderly customers before the storm. That kind of care and community mindset is rare and says everything about this business. I will absolutely go out of my way to shop at Goldman’s True Value Hardware in the future. This is the kind of local store worth supporting.”
“Really good place for inexpensive tools and consumables (tape, grinding disks, sandpaper) things like that. The staff is extremely helpful, knowledgeable, and friendly. They have really good sales here and there. You should sign up for the Inside Track Club if you buy stuff often, It's a subscription (yearly or 2 year) but you get some super coupons and early access to some special buys, it's definitely worth the money. The staff is definitely the best part of the Store in Aiken SC. Great place, go check it out and I'm sure you will agree.”
“Nice new store with someone greeting you are the door to help. Great grilling section with lots of rubs and spices and Recteq, Big Green Egg, Traeger, Blackstone amd Weber grills. Well done. Location wasn't ideal...wish they were in a better plaza.”
“We want to give a huge thank you to Pablo (Manager) , Ken, and Brandon at the Aiken Home Depot. They truly went above and beyond to help us, even when they didn’t have to! After having a disappointing experience the night before at another location where no one seemed willing to help, this team completely turned things around for us. They were patient, professional, kind, and made sure to help us try to locate an item that was online saying that they had one, but no one could find it. They took up time to try to help us find it willing to search before just telling us sorry the system says one, but we can’t find it. It’s rare to find employees and managers who genuinely care about customer service the way they did. Their willingness to help and positive attitudes did not go unnoticed, and we really appreciate the extra effort they put in. Thank you again, Pablo, Ken, and Brandon, for making our experience such a great one”
“Went into the Aiken Home Depot to get some paint for a couple of chips in some furniture. Jack at the paint counter was phenomenal! We only had the tiniest paint chip for him to match and he got it exactly right! It was the smallest paint paint sample he had ever seen and actually chuckled a little when he saw what we brought in to try and get matched. He was a trooper and pulled some tricks from up his sleeve to get the job done right. He was pleasant, funny, and extremely helpful. He made our experience worth the trip!”
“Parking can be tricky, check out lines can be long but otherwise the staff is nice and most products seem to be in stock . Nothing to say wow about and nothing to get mad about sooo I gave it three stars which means this place is just ok”
“We just want to thank the Garden Center for the wonderful service that they provide! The whole team is outstanding in each of their roles. Mary and Johnny are absolutely the best in what they do. Wendy and Asia have provided us each time we been there with kindness, empathy, and FABULOUS customer care. They go out of their way to make sure each customer is taken care of. The temperature has been so hot and the garden center is busy but there is no wait time because the department is managed so well! Thank you all especially for showing that you care! May God bless you!”
Lowe's is giving its loyalty program a makeover to better serve small and mid-sized professional contractors. The home improvement retailer has changed its MVPs Pro Rewards & Partnership Program into the new MyLowe's Pro Rewards. The updated program aims to make life easier for professionals while offering more benefits from their first purchase.
Ace Hardware is reimagining itself with a new store concept. The home improvement retailer plans to invest over $1 billion in the next five years to roll out "Elevate Ace" across new and existing locations. The revamped stores will feature brand showrooms, expanded product lines, and enhanced customer service. Some locations will even boast outdoor spaces with live plant displays. Ace gave retailers a sneak peek at the concept during its recent Chicago convention. While a few stores will debut the new look later this year, the full rollout begins in January.
Ace Hardware is hammering out an impressive growth story. The retailer-owned cooperative is celebrating its 100th anniversary with a bang, reaching 5,000 U.S. stores and planning to open 200 new locations in 2024. The company hit a milestone when it opened its 100th new store this year in Henderson, Nevada. Another newcomer, Fixit Ace Hardware in Roswell, Georgia, became the 5,000th domestic Ace store.
In the latest move of its growth plan, leading paint maker Dunn-Edwards just opened 17 new retail locations throughout Northern California. This expansion of physical stores boosts the company's footprint in the region by over 50%.
The expansion caps an exciting time for the nearly 100-year-old company. With its 100th anniversary in 2025, Dunn-Edwards is strengthening its market position through planned growth focused on better serving pros, homeowners and employees.