Verizon's store in Charleston offers a welcoming and helpful environment for customers seeking mobile services and 5G home internet. Reviewers consistently praise the staff for their kindness, patience, and dedication to providing excellent service. One customer shared a positive experience after a difficult day, highlighting an associate's exceptional support and cheerful demeanor, even on his birthday. Another reviewer commended the employees for handling a challenging customer situation with respect and courtesy despite being short-staffed. Customers appreciate the smooth transition when switching to Verizon, with staff ensuring they receive the best benefits from their plans while saving money. The team is described as attentive, going above and beyond to assist with phone issues, including data transfers and activations. Even during busy times, employees work diligently to support customers, making the experience enjoyable. Overall, Verizon's Charleston location is recognized for its friendly atmosphere and commitment to customer satisfaction, making it a great choice for mobile and internet needs.
I have been in this office of Verizon 2 times and both times I was fully satisfied with the assistance kindly provided by Amanda! She is the best - full of knowledge, competent and kind! Definitely will come again whenever I have issues with the Verizon.
September 2025
Adam Stegal at this location was incredibly helpful and knowledgeable. Went beyond what was needed to be helpful.
September 2025
Tameka the store manager was very helpful! I got a new phone and one of the texts added a line and didnt explain my.bill properly..she helped me compare my options to bring my bill down. Thank you!
