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“Jamie is an absolute beast. Would highly recommend everybody to go to him if they see him. He just helped My buddy and I with home Wi-Fi and a new phone. Too happy campers walking out of there.”
“I would love to say great job, Danise castillo had a mess with my phone that would not work but got the problem fixed, she is really an asset to the business, THANKS FOR A GREAT JOB”
“Definitely had an awesome experience here at this store. Elisa gave me an awesome experience and made my life easier, very helpful and informative. Great customer service”
“I went in with an intermittent overheating issue on my new iPhone. I was prepared for them not to believe me and give me an issue exchanging it. The experience was the complete opposite. Very understanding and agreed I needed an exchange. They didn’t have my model in stock and recommended calling Verizon so that the phone could be shipped and I would have time to transfer the data over. Instead of making me call on my own they called for me and made sure everything was taken care of. Charles (I hope I remembered your name correctly) and the manager were great and very helpful. Even the person on the phone at Verizon was great.”
“While traveling, my iPhone 11 needed a new SIM card. I made a 1pm appointment but got to this store early. Kym activated my new SIM card and was was very patient with the process. Thank you Kym and Comcast!”
12:00 PM - 5:00 PM
4940 Centre Pointe Dr, Charleston
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“Went in on Thursday because my mom was paying too much for her bill and needed to change it. She's not technologically advanced so she had no idea. Steven helped me out and I came back today because of the billing cycle and helped me save my mom about $80 a month. Great place, ask for Steven, he was awesome.”
“Kyle and his staff are wonderful. I had an issue no one on the customer service line could seem to figure out and when I took the problem into the store it was resolved that day. They took the time to hear my side of the issue and got right down to business. If you need service for anything AT&T and this store is the way to go!”
“John Anthony is the BEST T-Mobile Expert EVER! He knew all the info we needed to get our new account sorted! He’s professional, patient, and he made sure we were well taken care of! He spent quality time and had the most pleasant demeanor during such a full process! He should be immensely promoted and in higher management! He’s the reason we are giving T-mobile a chance and switched providers as well as are now set with our phone service plan! We were recommended to him a family member AND by a friend who he helped over a year ago! That’s consistency and modeling a spirit of excellence! Best customer service and hospitality we’ve ever received at any phone store! John Anthony you are a ROCK STAR!”
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“Amy was so sweet!! completely went above and beyond and was so helpful. very professional and kind! we've been to several of the boost stores and her customer service by far was the best and blew them out of the water. will definitely be coming back for any help we need!”