Walgreens on Folly Road is a pharmacy and retail store that offers a range of services, including prescription refills, health and beauty products, and photo printing. The store is appreciated for its friendly and welcoming staff, with particular praise for overnight employee Marian, who is known for her professionalism, positive attitude, and quick problem-solving skills. The store's 24-hour availability is highly valued by customers, especially in urgent situations like late-night illnesses, where staff members are polite and helpful, helping customers avoid unnecessary trips to the emergency room. However, there are some concerns. One customer felt treated unfairly during a return, being refused without a receipt and feeling like a criminal, though the issue was later resolved when the manager processed the return. Additionally, the signage at the pharmacy drive-thru could be clearer, as the small print often leads to confusion about lane usage. Despite these minor issues, many customers highly recommend the store, citing excellent customer service and helpful staff. One customer even praised the store for assisting with pet medication, saving significant costs. Overall, Walgreens on Folly Road is recognized for its friendly service, helpful staff, and convenience, making it a trusted local option for pharmacy and retail needs.
Why do they text people to pick up meds & then you get there & it’s not ready. Not the first time. 🙄
July 2024
Excellent and efficient service every time I visit especially pharmacy.
September 2023
This walgreens is great BUT y’all really need a bigger sign at the pharmacy drive thru saying the outer lane is only for drop offs. The text is so small you can’t read it til you’re already in the wrong lane! Meanwhile the sign about covid testing being left lane only is ENORMOUS.
