Advance Auto Parts, located at 249 Bush River Rd in Columbia, is known for its outstanding customer service and knowledgeable staff. Customers frequently highlight the assistance they receive from employees, particularly praising a staff member named Rob for his honesty and helpfulness. He has gone above and beyond to assist customers, even advising them to check warranties to save on costs instead of pushing for a sale. Another employee, Jamal, also receives commendations for his dedication and safety-first approach. The store offers a wide range of automotive aftermarket products, including leading brands like FRAM fluids, Carquest parts, and DieHard® batteries. Customers appreciate the free services available, such as battery testing, engine code scanning, and battery installations. Many have noted that the staff takes their time, ensuring each customer feels valued and understood, which sets them apart from competitors that may offer lower prices but lack in service. Advance Auto Parts also encourages customers to sign up for their Speed Perks loyalty program, which provides points towards discounts on store items and gas. Overall, the combination of quality products and exceptional customer care makes this location a preferred choice for automotive needs.
They greet you when you come into the store and they are very helpful. Thank you for your assistance.
November 2025
Bush River Rd near dutch Mall is a good place to get parts for your car the people that work there really go out of the way to help you if you give them time to
September 2025
Rob came in clutch for my daughter when her car battery was dying ( I live over 5 hours away) I called ahead of time and he was ready for her when she showed up and was quick and professional. Much appreciated!!
