Truist, a renowned financial institution, has been praised for its exceptional customer service. Despite the temporary adjustments to maintain the health and safety of its clients and teammates, the bank continues to provide excellent service through drive-thru lanes and in-person visits by appointment. Customers have reported positive experiences, with helpful and professional staff who have assisted them in a timely manner. The bank's long-standing relationship with its clients is evident, as one customer has been with the institution for over 25 years and appreciates the great customer service they have received. While there may be occasional instances where the service does not meet the usual high standards, Truist's commitment to providing a seamless and satisfactory experience for its customers remains unwavering.
The best place to handle all my banking needs, friendly and knowledgeable tellers.
January 2025
Excellent customer service both times I've been to this location (the drive-through, and inside the branch...2 ladies who were very helpful.)
June 2023
I had to go talk to Shariece Murray about a fraudulent charge and she was was very professional and polite. She got me taken care of in a timely manner. I was even greeted by the whole bank it seemed like when I walked it.
Specialties: Online Banking, Financial Planning, Checking Accounts, Business Checking Accounts, Business Loans, Business Credit Cards, Savings Accounts, Personal Loans, Home Equity Lines of Credit, Credit Cards, Mortgages
