Was by far the worst branch I’ve ever attended branch was empty but everyone was mysteriously busy….the managers need to be replaced immediately I’m ultimately considering closing my account out business is worth better
September 2020
Do not bank with these people, they would try to charge you a fee for breathing in their drive thru if they could. There is a reason why there score is so low. Google search a more reputable bank.
July 2019
Just called this branch and the tone and level of care was NONE in the persons voice. They dif not offer me any options to help clear a minor issue I had. They were very apparent in the fact they did not want to deal with me. This is very non typical of my banking experience with BBT but is becoming more common.
We’re temporarily adjusting services available at our local branches to help maintain the health and safety of our clients and teammates. This includes providing teller services through drive-thru lanes only, in-person visits by appointment only, and select branch closures. Some branches without drive-thru lanes will remain open with enhanced sanitization measures.