I appreciate the excellent service that Yelson provided despite the circumstances. My parking brake got stuck so I drove to BMW of Columbia. They were crowded and on a Saturday before New Years eve. Staff had called out and Yelson squeezed me in to get me on my way. Very grateful.
June 2023
To quote Jerry Seinfeld, they know how to make a reservation but not how to keep a reservation. Dealership should notify customers who have a scheduled test drive when the vehicle has sold so they don't waste their time.
June 2023
My car was ordered and ready much sooner than expected. When my car was ready, only spent about 25 minutes in the dealer plus a brief overview of the car. In and out and done. Thanks David M!