Cricket Wireless Authorized Retailer offers a variety of cell phone plans tailored to fit different lifestyles, including unlimited talk, text, and data access without an annual contract. Customers visiting the Columbia store frequently praise the excellent customer service provided by staff members like Joy and Elisha H. They are noted for their professionalism, friendly personalities, and willingness to assist with technical issues, such as transferring contacts and recommending better chargers. Reviews highlight a pleasant shopping experience with knowledgeable representatives like Najalia, who engage customers with smart questions and solutions. While the service and plans are generally regarded as affordable, caution is advised regarding the Progressive leasing payment plan, as some customers have found it to be more expensive than expected. Overall, Cricket Wireless is recognized for its helpful staff and customer-focused service.
Elisha was absolutely incredible to work with, got me into a brand new phone with all of the unbiased knowledge on the phone capabilities itself and the plans that cricket offer as a store, would recommend speaking to him with any of your phone needs
February 2025
Went inside the store and I couldn't believe I was greeted at the door by this young lady name Joy. She provided excellent customer service and she is very professional. Go check her out.
October 2024
What can I say...Elisha H. was exceptional...I came in with a budget and he exceeded my expectations times 1000. He has an amazing personality and his customer service is subpar. My visit was on the 15th of October and I just want to say GREAT job. See you at Pig on the ridge guy!!!!!
