9AM - 8PM
3431 Forest Dr, Columbia“Best Verizon store i have been in especially just moving down to this location from out of state. Friendly, helpful and so nice. The manager was amazing and the coworkers were amazing. Wide selection and options available. Was very convenient and fast”
“Nathan Overstreet was a great! He didn’t force me into getting anything just to make a sale but listened to me instead. I left out with an upgrade and satisfy with my visit. Thank you ! I’ll be back soon for another upgrade on my line.”
10AM - 6PM
7132 Parklane Rd, Columbia“I went to this store to get my phone fixed several times and they are kind and have great prices and will fix your phone back as new. The younger guy Leo is amazing he should be working for apple.”
“This man saved the day for me my key broke off completely and he came through and kept coming back when necessary to make sure I had a functioning key pure life saver for sure”
“The Verizon on Killian is by far the best Verizon store I have ever been in. The customer service is top notch. My mother recently lost her phone and Hunter took great care of her. There was no wait, and Hunter went above and beyond to make sure everything was set up properly. The store on Two Notch should take lessons or be closed permanently.”
“Brian Rhett was extremely helpful and demonstrated how customers are valued at the Bush River location. The entire office was much the same from what I observed with other customers . I love my iPhone and am getting used to it. I had an android and had gotten so frustrated with all its problemsThank you so much….”
“Needed a cellphone upgrade. Had just left one Verizon location (very dissatisfied with their customer service) and decided to go to another location. First and foremost, I can’t say enough about Mr. Quincy. Between the two Verizon stores it’s like night and day! Mr. Quincy greeted me as soon as I entered Verizon, I did not feel rushed, or felt like the priority was selling a cell phone plan for a quick buck! He answered all of my questions and concerns, and explained what my current plan still offered. If I ever need anything from Verizon, this location and Mr. Quincy is where I’ll be going to. Good old fashion customer service and honesty goes a long way! ⭐️⭐️⭐️⭐️⭐️”
9AM - 8PM
5401 Forest Dr, Columbia“As a “old school” senior citizen, I was fearful of an iPhone upgrade (mine was a 6); but I knew it was necessary. Maddy was so patient taking her time to show and explain all options to me, including Verizon services and pricing, while making sure I understood everything. I left with an iPhone 15 (with everything transferred from my old phone) and a more comprehensive data plan confident in my decision and in my knowledge of the new phone. It was the best retail experience I’ve had in a long time.”
10AM - 6PM
1320 Bush River Rd Ste C2, Columbia“Ms.Hilda is the best store manager!!! She took her time in helping me with all my needs.She was very patient and courteous. I recommend anyone to please come talk to her, she is amazing.”
10AM - 6PM
2700 Broad River Rd, Columbia“Today had a wonderful experience at Cricket Wireless store. A rep. named Najalia who was totally involved with smart questions and much knowledge help me solve my phone issues .”
11AM - 9PM
6080-B Garners Ferry Rd Spc #120, Columbia10AM - 6PM
7132 Parklane Rd Ste G, Columbia“My experience here was simply remarkable because of the one and only Hilda. She took such good care of us, she never makes us feel like a number but more like family. For that I will tell all of my family and friends to come to Cricket.#anothersatisfiedcustomer”
10AM - 7PM
7402 Garners Ferry Rd Ste D, Columbia“I was in cricket wireless today and I thought Dominique was very professional where as the management wasn't at all there was a lot of cussing from her phonecall and she allowed the others customer's to use falue language.”
“Cindy & Ben were EXTREMELY helpful with my phone deliema.(screen & contacts)Their patience & kindness was/is greatly appreciated.Thank you Benjamin for ALWAYS going the extra mile to help your customers.”
10AM - 6PM
2000 Clemson Rd Ste 13, Columbia“The new Store Manager, Tyler, is beyond knowledgeable when it comes to this wireless stuff. He was beyond helpful definitely got more than what I even came for. If your looking for the perfect wireless experience, Tyler is it.”
10AM - 7PM
5530 Forest Dr #8, Columbia“Went to this location with having an issue with getting my new phone that I ordered and TJ helped me out. Would definitely ask for him he is extremely knowledgeable and very friendly. You don't find many people like that. Thank you again TJ.”
10AM - 8PM
239 Harbison Blvd, Columbia“Kyle was very helpful and easygoing when helping me upgrade my device! Excellent customer service, he answered all of my questions and explained the new billing information to me.”
10AM - 7PM
815 Gervais St, Columbia“The staff was very helpful and aided me with the processing of mine and my cousin's payment. The only thing is this location should have a kiosk payment machine!”
“I typically avoid privately owned stores tending to stick to corporate AT&T stores as they typically have more capabilities.However, when a phone order I made online but looked for help at my usual corporate store, they told me they would not help me and that I needed to deal with the problem on my own with customer support over the phone.Dante was very talented and comprehensive in his knowledge of the AT&T system. He was incredibly helpful in getting my new phone activated before a trip to Montana.The store is nice if not small but still has a lot of accessories on hand. It's nice to have a phone store right around the corner and I'll be trying to drop by here in the future with any new issues.”
9AM - 8PM
155 Forum Dr, Columbia“i was very satisfied with the store rep that helped with my transaction she was very polite and explained everything that i had questions about.However there was a store rep that seemed like she had a problem with me. she does not know me and i do not know her. i was extremely uncomfortable as a customer. i have past experiences where she doesn't seem like she wants to be there and very unfriendly nature. i believe her name is Q Jackson. she then began to talk amongst her coworkers. if i had not got another phone with AT&T i would have discontinued service.”
10AM - 6PM
4121a W Beltline Blvd Ste A, Columbia“Great customer service, I went there to check their offers ,since am switching from metro PCS. Very friendly staff , explained everything to me . And took their time transfering my info from my old phone to my new ZTE Blade X.”
“Having the death of a loved one, is hard enough, but dealing with returning their phone to AT&T is a nightmare. The store at Cross Hill was wonderful in initially helping us get information on the deceased account. They got customer service and they were supposed to send a return phone kit, but the kit never arrived. AT&T sent the account to collections. After talking to eight representatives, five people and three chats, we were told to return the phone to a store. Belen Nuno was wonderful trying to help. She was very professional, understanding, and patient. She was dealing with a very frustrated and upset customer. Even though, she was not able to resolve the issue she did figure out what was happening . A huge thanks again to Belen Nune and the associate Amber for their patience. But, as I told them, I hope they never have a relative that dies that has an AT&T phone. The corporate is impossible to deal with.”
10AM - 7PM
2921 Rosewood Dr, Columbia“Angelica was amazing. She helped me deliberate with my phone choice. She was sweet and I appreciate her. Thank you so much for helping me. I was having a rough day with all the heat and mishaps. Her kindness made a big difference ????”
“I signed up for Boost online after confirming that they were able to work in a ipad mini. I went there for help getting the Sim card inserted, which they kindly helped me with. So I liked the staff but don't care for the online service.”
“I was actually the manager at this store last year (Tamar) and all I can say is I love my store loved every customer that came into my store and if I ever go back to metro I’ll be happy with life”
“I had a fantastic experience here this week. First with Aaron who reviewed my account and saved me over $600. I was able to get my new phone with data transferred with the new phone working flawlessly. He mentioned my wife’s old phone could also be traded on promotion and to come back. When I did later in the week, Aaron was out but Darnel helped me and again I experienced exceptional customer service. I received thorough step by step details including estimated cost and future billing. He set up my wife’s phone and we are not experiencing any issues. I had zero wait time both trips and I think in a time where many wonder in general where customer services has gone, I can tell you I found it at Cellular Sale. This is a positive business for Forest Acres.”