Verizon at 331 Killian Rd offers an exceptional wireless experience through its dedicated sales consultants at Cellular Sales. Customers have praised the friendly and personable service provided by the staff. They assist with a range of needs, from upgrading phones like the Apple iPhone and Samsung Galaxy to managing Verizon plans and promotions. Many reviewers highlight the professionalism and knowledge of the representatives, such as Lewis, who quickly resolved urgent issues, and Wes, who provided compassionate assistance for a customer’s elderly family member. Tony also received commendations for his patience and thoroughness when addressing account issues. Overall, the store is recognized for its welcoming atmosphere and commitment to customer satisfaction, making it a reliable choice for wireless needs.
Came to the store a little upset with my bill that I was being charged more then I was supposed to but Aiden helped me out with Destiny and fixed the problem
November 2025
I received service today at Killian Road in Columbia, South Carolina and was helped by Keith. He provided all the necessary information and was able to transfer my information to the other phone. He was very understanding and I appreciate all of his quality and professional customer service. He did a GREAT job!!! 👍🏽👍🏽👏🏽
August 2024
Tony provided top notch customer service over 2 visits to work out an issue with our account and getting a new phone/line. He was patient, gave me all the options and pricing, and worked it out a solution that was best for us. Thank you Tony for going above and beyond.
