Walgreens is a pharmacy and store that offers a mix of experiences. Customers often praise the excellent customer service provided by the staff, especially the pharmacist and assistants, who are always available and helpful. The store is consistently clean, and shoppers can usually find the items they need easily. The pharmacy staff are praised for their quick and efficient service, with specific mentions of a pharmacist who was very helpful when urgent medication was needed, and another staff member who was pleasant and accommodating when providing a vaccine. However, some reviews mention that the pharmacy can sometimes be disappointing, with issues like running out of common medicines and staff who seem less engaged or not as helpful. Despite these inconsistencies, many customers appreciate the overall helpfulness and cleanliness of the store, and some recommend it highly for specific needs, such as getting medications quickly or receiving a good vaccination experience.
The store is fine, but the pharmacy is not. They will close unexpectedly due to not having a pharmacist. This just isn't acceptable when you need to go buy to pick up your medication or need a refill on meds. Very disappointed that I have had to change pharmacies after so many years of being a customer.
August 2026
High prices & bad service from pharmacy & customer service
July 2026
App indicated an item in stock. Apparently, maybe, it wasn't... But everyone I spoke to acted like I was inconveniencing them by asking. (This was a high dollar item that would have been behind a counter). I get it, inventory in apps isn't always reliable. Can't control that. But you can control how you treat people.
