“We were very impressed with the Pine Needles Public Storage. (Props to Kay for helping us at the 2nd Loop location!)
Clean and safe storage spaces of all sizes that will accommodate all your storage needs. Wanted to thank Taneya for her help getting us signed up on Tuesday. She was helpful and patient as we bumbled our way through the gate, app and lock (lol). User Error! All of the things mentioned were easy - we were just strugglin' that day! Thank you for the excellent customer service, Taneya. Two Thumbs Up for Public Storage.”
“Mrs. Jackie was helpful when it came to the registration process. If it wasn’t for her taking the time out and calling me I would have been completely lost. She was knowledgeable and also very attentive to my needs”
“I had quite a few questions that Des graciously answered. He was patient, detailed, and efficient!!! Thank you Des for all your assistance and professionalism!!!”
“Miranda is amazing! Always a pleasure to talk to! She goes above and beyond to help her customers. Very friendly & bubbly every time I come in. Need more there like her!! Keep up the great work, Miranda!! 😊”
“This U-Haul location is excellent. Colin was working solo when I came into the store and did a fantastic job directing to my truck and hitching up the trailer. He was incredibly professional, kind, and personable throughout the entire process. When I returned the truck, he was still working on his own, and maintained a great attitude. Excellent experience thanks to Colin!”
“As a former manager , and the company has been sold over a year ago. We do everything by the book in Storage rental laws. People confuse certification letters with certified letters. By law we can mail certification letters thru the postal service. If a tenant moves or changes a number that is up to them to keep in contact with the company. The auction's is public, but in the notice that runs in the papers for 2 weeks states we have a right to remove the unit off the auction block or not sell it. We also have a right to remove people off the property that are causing a problem! We work with our customer when it was own by the previous owner. All storage business do not want to sell these units, we don't get back rent back. And we value all our customers, but when your behind and most ppl send a family member to buy that unit for nothing, yes we will stop you from bidding and pull the unit, we have that legal right.”