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10AM - 7PM
2098 E Main St, Duncan
Mobile Phones
“Tim and Brad were both very helpful and professional with me in discussing a wifi, with Verizon this time, as well as a newer phone. In handling the order, I made an error that caused them to need to meet with me once again. Both times were quite pleasant and all was worked out quiet well. The Verizon hookup was so easy and convenient. I am also thrilled with the new mobile smart phone I got (Samsung 25). If anyone is looking for either of these items, I highly recommend the Woodruff Road location near Five Forks. Thanks again, Verizon!”
“Tim and Brad were both very helpful and professional with me in discussing a wifi, with Verizon this time, as well as a newer phone. In handling the order, I made an error that caused them to need to meet with me once again. Both times were quite pleasant and all was worked out quiet well. The Verizon hookup was so easy and convenient. I am also thrilled with the new mobile smart phone I received. If anyone is looking for either of these items, I highly recommend the Woodruff Road location near Five Forks. Thanks again, Verizon!”
“Amazing experience with Monique!
This store is always helpful and is great with time management for customers! Excellent service always whenever I need to go inside. Plus they saved me 40$ a month on my bill and I got to keep all my lines! They have great discount programs for jobs, coaches, ect.”
“I went to this location today on my lunch break. Justin helped me with my phone upgrade and was very honest and upfront. He didn’t try to sell me in any fancy cases or chargers, he knew I was in a hurry and assisted me appropriately. Even though they were busy he was calm and collected and it really stood out to me. Usually I hate having to go to a phone store but he was just amazing!”
“Great phone repair experience! Great Price!
I brought my IPhone 11 in with little confidence in it being fixed after having water damage . They quickly assessed my phones diagnosis and the repair tech was a wizard at fixing my problem promptly. The front of store manager was very honest and helpful at communicating my phones problem and potential issues to look out for. While having the resources and parts available of a chain store, they had the communication and transparency of a mom and pop shop. The lady at the front counter was playing great music as well making my time there enjoyable. If you are having phone issues I highly recommend this store!”
“I went to another phone repair shop they told me they wouldn’t fix it for me I needed a hi-c chip for my phone when I went to wirewireless they fixed my phone perfectly fine it went well this the best shop every”
“My associate that helped me today was amazing. Extremely knowledgeable, very friendly, and was able to help two customers at the same time. I am very pleased!”
“The parking lot was packed but the store wasn't as busy as I expected. Standard Target, but the store seems a bit newer than the Woodruff Road store. And no Woodruff Road traffic!”
“Had to get a screen protector replaced. Still had some left for my 2 year old phone. Quick and easy transaction. They installed the screen protector. Best service yet at a T mobile store.”
“Yoo best customer service I ever had from a phone place!! If ya need an upgrade or just a new phone, please stop by the Inman Metro an check out my girls Candace & Shuntai ??they will get ya right right frfr Thank Y'all So Much I'm loving my new phone ????Ur Loyal Customers Sonya & Jermaine”
“Fabulous blue and gray walls, beautiful yellow star, happy, courteous and knowledgeable staff, digitally managed checkout, and a vast anti-theft camera network with anti-shoplifting technology with prices conveniently raised to cover costs masterfully, intelligently, and with the customers' cheerful endorsement.”
“I received exceptional customer service at this location! I originally came in and spoke with Alexis about switching from Verizon to T-Mobile. She was incredibly helpful, knowledgable and transparent with all of the information we discussed. She took her time and explained the current promotions and what they offer if we decided to switch. There was no pressure from her and she was easy to understand with the information she gave.
I came back in at another date after my information didn't transfer everything to my new device and worked with Raymond. He was very patient and helpful with getting mine and my son's devices up and running. We were there for over an hour and not once did we feel like we were an inconvenience to him. He was incredibly kind to my son and engaged with him while he waited on the information to transfer over.
I also noticed that the other employees were welcoming and helpful with the customers as they came in. Everyone was greeted and assisted within seconds.
Thank you to the staff and management at this location for providing exceptional customer service on more than one occasion!”
“Great service. I brought my grandfather to the cricket store in Greer, his phone was about to give up. When we arrive the rep there Jenifer, was very helpful and sweet. When we first got there her system was not working. She advised up it was “company wide” this was on 12/1 around 10:30 a.m. my grand was nervous because she couldn’t sell him a phone due to the system and on top of that, his phone was 3% from giving out and not working anymore. Luckily I had a spare phone. Jenifer explained that we could put his sim in that device therefore he could still have a working phone until the system came back up. Jenifer also provided my grandpa with her telephone number, so she told him that she would keep trying the system. Once it came back she would call him and make this a fast process once he came back. Within 30 minutes she was calling. He went back to the store and he was in and out within 5 minutes satisfied with not only the phone, but with the service and hospitality Jenifer showed him from the beginning of the sale all the way to the little bumps they had to get his device. Overall I recommend the service there specifically if the young lady name Jenifer is there. Very attentive sweet young lady.”
“Since Verizon wasn't trying to make a sale I've went to the T Mobile store instead. Christian was great and very helpful I'll definitely recommend coming here for a phone and other services.”
“I came in the other day and was assisted by Jake G. He was so helpful and took his time answering any questions I had. I definitely recommend asking for him if you have any questions or just want a friendly face to assist you! Will be back!”
“Regan Regan Regan?✅ great customer smart time consuming resolve all problems and wish asked for great instead of calling 611 will ask for her assistance next time when needed for sure!!! ☺️”
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“I have a problem with my phone that comes and goes. I went in and talked with Chris. He listened carefully and tested the phone several times. Of course it wouldn't misbehave for him as it sometimes does for me. We talked about all options, including an upgrade, but with no high pressure to upgrade. In fact he said that since I like my phone, maybe I should keep it. If it acts up again, I should immediately bring it back to the store so that he can verify it and submit a claim with the insurance that I have. I really appreciated how thorough he was and how much he actually wanted to be able to fix the phone for me. Don't hesitate to use this store - you'll be glad that you came!”