REI is a beloved outdoor retailer that caters to adventure-seekers of all levels. With a wide selection of quality gear and clothing, the store offers products to suit various price points and needs. Customers are consistently impressed by the knowledgeable and friendly staff, who are eager to share their enthusiasm for the outdoors. Whether you're looking for a new backpack, bike, or camping equipment, the team at REI is committed to helping you find the perfect fit. With a 100% satisfaction guarantee and their own line of award-winning REI brand gear, the store has earned a reputation for excellence. Customers appreciate the helpful staff, who go above and beyond to ensure a positive shopping experience, from assisting with product selection to offering informative outdoor classes. Overall, REI is a go-to destination for outdoor enthusiasts seeking high-quality gear and exceptional customer service.
I had to return something and the staff was just as helpful as when I'm purchasing something.
July 2026
Love REI. Staff are always friendly and willing to help. They have all your basic needs but wish they had some small (garage) brands for backpacking.
June 2026
We came in to grab ny husband a pair of On Cloud tennis shoes PJ that helped us was the most friendly person I've seen in a long time. He has the best vibe and I ❤ it.