Verizon's authorized retailer, Victra, in Greenville, SC strives to provide the best possible experience for its customers. The knowledgeable and dedicated store consultants and managers offer a wide range of wireless devices, including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. The mission is to connect technology to life in a trustworthy, fun, and profitable way. Customers have praised the store's employees, such as Amanda and Phillip, for their professionalism, patience, and knowledge. They have described their experiences as the "easiest Verizon experience" and have appreciated the employees' efforts to make them feel comfortable, especially for an 80-year-old customer. However, one customer had a negative experience with an employee named Andrew Gaines, who was said to be unhelpful and did not properly transfer the customer's data.
