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“Shout out to Kobe for being a rockstar in a hard situation we had to handle! He made us laugh and lightened the mood. He made things smooth and easy and gave us all the best deals possible! Definitely will be my go to person!”
“If you’re looking to switch cell companies, I cannot recommend enough my guy River! This man went above and beyond, while simultaneously making the transition the easiest process ever. He handled everything with such ease and patience while handling another customer as well. His customer service is beyond reproach and should be noticed and recognized.
Thanks. Preston”
“Your online survey sucked because all of my answers pointed to my satisfaction with kristina and the service we received but your system sent me a message and said sorry your weren't satisfied. We didn't wait for service aid she gave us the best deal and got us in and out of there.”
“On yesterday I had the privilege of being helped by Thomas. This young man went above and beyond to help me, my daughter and my mother. He was patient, kind, knowledgeable, and his customer service was exceptional. I would recommend going to this Cricket store location if you are interested in a good phone at a good price. Thomas deserves a raise and keep up the good work. Looking forward to doing business in the future.”
“I decided to stop by the Camden location as I was in the area at an appointment. Earlier in the week , I visited another location in northeast Columbia was there for over 15 minutes and was never greeted by any staff. When i arrived at the Camden store, I was assisted with in a few minutes . The sales person although new was extremely helpful and knowledgeable. I am grateful!!”
“Leandra is who you want to see if you want excellent customer service. Attitude is key for me in any sales position and hers was the best. Coming in at dang near closing time, we faced a few challenges (on our end not hers) but she was very patient with helping us walk away with a new phone. Check ya girl out she won't disappoint! ??”
“This man saved the day for me my key broke off completely and he came through and kept coming back when necessary to make sure I had a functioning key pure life saver for sure”
“Came in to get my daughter’s cracked phone screen fixed and we couldn’t have asked for a better experience. The process was easy. We just filled out the paperwork and picked up the repaired phone a few hours later. The cost was extremely reasonable. I highly recommend this place if your phone needs repairs.”
“Very helpful and exceptionally friendly, I was able to get in, get set up for a new phone and updated plan with no hassle! And in the end, I actually ended up saving some money long term with the plan change!”
“Dominick was very professional and took the time to truly listen to my concerns and understand what I was trying to accomplish by adding an additional line to my account. He carefully walked me through my options and made sure I received the best solution available. I really appreciated his patience and attention to detail. He will definitely be getting any referrals I have.”
“It really was a fast experience under the circumstances for needing another device. She was knowledgeable comparable to some of the other salesperson i have experienced in a cellular store.”
“I want to give a huge shoutout to Tonya at Cricket Wireless! She went above and beyond to help me and my father, John, with exceptional patience and care. Even though she was the only person working in the store, Tonya handled everything like a true professional. She was kind, considerate, and incredibly thorough in addressing all of our needs. Her calm and positive attitude in what was a stressful situation made all the difference. It’s rare to find someone who truly cares about providing excellent customer service, and Tonya exemplified that perfectly. Thank you, for your hard work and dedication! Cricket is lucky to have you!”
“Christina C M is amazing! We had a bill issue and the computer was down. She found a work around and got customer service on the line and fixed the issue! Love my Cricket service!”
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“Madison was so helpful and sweet. She resolved my issue in less then 30 minutes. I wish all associate have customer service the way she did. My experience was great.. she even talked me into upgrading ?”