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“I would like to call attention to the incredible customer service offered by Byron at the Winsupply in Lexington. His friendly personality is always appreciated. His deep understanding of his trade allows him to offer alternative ideas that often result in easier and more cost efficient applications. If you are looking for plumbing fittings, fixtures, heaters, or tools Winsupply is the place to go. Ask for Byron, he'll be glad to help.”
“Love the store and the people that work there but seriously confused as to why they did not connect to the Publix parking lot so everyone can get in and out safely. Very difficult to get in and out of the parking lot.”
“Stop in the store to grab items for my son who is starting welding classes at Midlands Tech. They had exactly what he needed. Very friendly and knowledgeable. Will certainly return again.”
“Friendly folks who will help answer questions and do what the can to help. I recommend if you need help. Lowes you will be hard pressed to find anyone who knows or is willing.”
“Needed parts for a 24-year-old 3 knob Delta tub faucet that I could not find elsewhere.They were able to locate and order new stems, washers, springs, extenders and I was able to rebuild my faucet for drip free operation.This will be my go-to place for plumbing parts now.”
“I'm updating an old review, as there have been positive changes here. That said ,If you go by the shelf price, you could be in for a terrible surprise. For equipment, feed, seed, tack, and other large supplies, the place is hard to beat. The garden center is great, most of the employees are awesome. They've ditched most of the Dollar General vibes they used to have, but navigating the store and item availability can still be a challenge. Many, many items that look alike or have different sizes are intermixed on the shelves and you need to mind what you're actually picking up. I'm finding I have about the best luck ordering online for store pickup. They are excelling in this area.”
“Joe, who helped me out with some Ryobi tools was awesome. I went in looking for 2 batteries and a charger, and Joe assisted me and very kindly suggested that we could look at some of the tools, which include the battery and charger as a package to possibly save a few dollars and get a few great tools. I saved a fair amount of money and ended up with a leaf blower and string trimmer, plus 2 batteries and 2 chargers for less than just the batteries and 1 charger would have cost. Thank you Joe! What a great experience!”
“My name is Angela Lynch. Sorry, son’s signed on my phone. Lowe’s, thank you for your outstanding customer service provider in the waiting period of my order to delivery. He/she has accentuated the assistance he/she’d cover in any aspect of help should I need some, astoundingly. Very courteous and very polite. I am excited to be waiting for the washer and dryer and look forward to the services purchased. Thank you immensely!!!”
“Rodney in the plumbing department was absolutely outstanding. he was incredibly knowledgeable, and helped us figure out exactly what we needed and talked us through exactly how to do it when we got home. It wasn’t a quick conversation to get us out of there despite us being there right before close, he kept us for quite awhile to make sure we completely understood what we were buying and what it does. That man deserves a raise!!!”
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“This is a great local hardware store. I’ve gotten propane there on many occasions and they’re always quick to get you on your way.
Whenever I walk in there, there is almost ALWAYS someone right there, ready to help! Most times, I know exactly what I want/need, but the employees know where everything is and can get you in and out quickly. They also recommend what you need, and don’t try to upsell you.
I love having this store close by. I love having employees right there, waiting to help you, instead of wandering around those big box stores looking desperately for an orange apron or a blue vest!”