Aaron's is known for its excellent customer service and helpful staff. Many customers highlight the supportive and friendly atmosphere when shopping. One customer appreciated the prompt assistance in getting a fridge delivered quickly, even when there were initial delays. Another customer praised a staff member for consistently checking in during the wait for a special order washer/dryer combo. Overall, Aaron's is a reliable choice for those seeking good deals and attentive service, making it a popular destination for families on a budget.