Metro by T-Mobile receives high praise for excellent customer service. Multiple reviews highlight a staff member who is friendly, patient, and amazing, providing help that makes customers feel at home. This employee is noted for understanding good customer service, helping everyone in a timely manner even when alone in the store, and skillfully assisting Spanish-speaking customers. Reviews express extreme satisfaction, stating this is the main reason they love the service and will not go anywhere else. The manager is described as a sweetheart who always comes through, with customers believing she is going places in this world.
Lanette is always a great help, her customer service is amazing
May 2025
Angel helped me clean the virus off my phone and got me charged thanks.
May 2025
Angel helped me out with upgrading and getting this FREE add a line set up. I'm extremely satisfied with the help I received in store. I left multiple location due to poor service but this store made me feel at home.
