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“For once going to the post office ISN'T a nightmare! The guy working here was super helpful. Helped prepare a shipping box for me even though he didn't have the right size in stock.”
“Great place for delivery! I had a 650 mile run got it there same day went to check in at door 43 and they where extremely nice. They did ask me to roll out the roller cars which is not hard and I helped scan stuff on the way out the trailer. I was EXTREMELY TIRED I asked if I could park and get some rest they allowed me by the fence. But I can’t say for sure if they allow this all the time. They just knew I had to push to get there the same day and I looked dead I guess haha. Very nice place clean. Thanks guys! Hope to be back! What a pleasure. Got unloaded under a hour. (Had half a trailer)”
“Great costumer service. As always they were professional and friendly. Did my daughters passport application today.
Miss Vanessa is amazing, always smiling. Lady that did my passport application one year not sure what was her name was great.”
“This location is always a pleasant postal experience. I absolutely love doing business here. The employee is such a personable individual and a hard worker. She is always professional and handles transactions quickly. It is a small location with limited services, but worth utilizing. I've never had to wait more than 5 minutes. Great service, thank you!”
“Thank you so much Leslie for helping me with the issues that I'm having moving from another state to Columbia, SC - you went above and beyond!!! Leslie is very knowledgeable, helpful, and kind. Thank you again.”
“Read previous reviews and dreaded coming in, but the service I received today with Ms. Jackson and the clerk were top notch. They helped me resolve an issue and showed sincere concern with assisting. Very appreciative of postal professionals who care.”
“Much quicker and better customer service and the clerk was very courteous and helpful. I'm not sure how this post office has a 2 Star rating. Then again I guess it depends on which clerk is working that location.”
“Roc needs a raise. Even with a line out the door and people getting frustrated he still manages to be nice and chatty. Upper management needs to work harder at getting reliable employees before the good ones get more burnt out and leave.”
“Update to previous post: I finally was able to find a phone number for this post office. Matt helped me and he was really nice, and was able to get my package before it was sent back and he put it back out for delivery the following day. While we still don't know what caused the problem in the first place, Matt fixed it so, thank you to Matt.”
“This was the fastest service I've experienced at a postal office in a while. I was there to inquire about a passport application. Valencia helped me and gave me all the important information I needed to know to complete my application as well as making my appointment. I asked about the expiration date in the application and she gave me information about that. She suggested I schedule an appointment rather than walking in due to the wait time. I appreciated her giving that information because I was going to walk in during a time that may have caused me to be late to work. I will visit this location again.”
“I have to say that I'm surprised at the low rating for this location. While I've only been going here for two years now, the service provided is always very professional and top-notch. I primarily mail packages of all sizes from here but never had a problem getting what I needed from them to shop it off, and for it to be done safely. While yes, the lines can get long, every local post office is understaffed, so I'm over that. As long as there are two people on duty, that makes it workable. I will say the one time I did not wait in line, but went to the machine instead, I regretted it (long boring story) so I won't be making that mistake again!”
“After the nightmare of the new address change process, the staff at this location were extremely helpful & patient in assisting me with making sure mail was held & then forwarded to the new address once the change was finally processed (1 MONTH AFTER SUBMISSION!)
Thank you, John, my mail carrier, for being so helpful & kind in my transition! I greatly appreciate everything you did & have done the entire time I was at my 3611 Ranch Road Apt!”
“I'm so grateful to have a local post office here in the Eau Claire area. Some people's reviews criticize this post office because of delivery problems, but the fact is that the main post office on Assembly Street is responsible for mail delivery, not the local post office! Even though this branch is understaffed and has strange hours, it's far better than nothing.”
“Josh was super nice ! He helped me find my packages that was pickup vs the person who job it was to do that they took hours and wasn’t trying to find it ! Thanks again josh !”
“Polite and professional employees
The outside of buildings appearance was disappointing as the handicap parking was flooded and the building needs to be cleaned/bleach spray washed”
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“Never had issues with them, they are a small location but have been very good to me. I have a small PO Box there and I work nights so I don’t check it as often as I should, and they are great about holding my mail even when it’s too much to fit in my box, and they are very kind about me having packages delivered there. Honestly the people who do have a PO Box here depend on this place, so it’s rather irritating that people keep commenting that it should close.”