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“Been coming to this location for years, because it's never a long wait, but last night I needed help with verizon customer service, so after a few hours of frustration I decided to go see Brittany and I'm very happy now, she went above and beyond, most people would have said nothing they could do, but I knew when I sat down I was in good hands, seems like a lot of glitches lately, get it together verizon or people will go somewhere else, thanks again Brittany, have a wonderful day ?”
“Carlos is AMAZING! My whole experience was super easy and stress free! My rep went over and beyond to assure I made it back to work in time and had good conversation and positive attitude the whole time! My other provider had me so stressed and AT&T took care of it!”
“The only reason I gave 5 stars is because of the awesome customer service that Jess has provided me. I've had so many issues with metro i went in yesterday to get a transfer pin to change services and she made it a mission to fix all the wrongs I had going on that the 611 metro Cust service incompetent workers could not. Not only did she fix my issues but she remembered me from 2 months prior when I actually got metro service. Hands down if you shop or choose metro make sure Jess at the Summerville location gets you setup cause she's bomb at what she does and will make sure anything you need is givin. Deff mvp out of anyone I've delt with when dealing with the usual not so happy or helpful phone sales people. I never leave a review for anything but have decided to make the time to give her all the praise she deserves because she's fixed a million wrongs and was sooooooo helpful in just 15 mins when I've been dealing with issues left and right when dealing with anyone prior. Thanks Jess and I hope you get the recognition you deserve. If all metro locations had a Jess the nada yada would def be a true statement. However she's only at the main St Summerville location. Big props to you girl?????”
“Hey just want to thank Alexander for helping me with my phone.that young man has the patience of a saint.he was always encouraging even when I was on edge.alex you are a kind soul.dont ever change.cricket better be greatful for your customer service.”
“Keeping it real. I drove past several other stores because of poor customer service. And this store being so small I wasn't sure it was going to be any different. I was wrong. They have the highest rating on Google and they definitely deserve every Star. Good inventory, very helpful setup and brand loyalty.”
“Had such a wonderful experience with the staff. Both the agent Daniella and the manager Tameshia were excellent, and the living embodiment of customer service in the flesh. Recommend anyone in the area to visit this tore with any issues they may have. Good luck.”
12:00 PM - 5:00 PM
9500 Dorchester Rd Unit 208, Summerville
Mobile Phone Accessories
“The representative I had helping me 2 weeks ago was very kind and knowledgeable. He was able to help me disconnect service at one location, and reconnect at another location. Aside from him, the service has been great over the last 6 years or so I have been using them.”
Mobile Phone Accessories
Mobile Phone Accessories
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Mobile Phone Accessories
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Mobile Phone Accessories
Mobile Phone Accessories
“Steven helped us with my early mom’s phone. He is outstanding and patient. I can’t thank him enough. We left Verizon for the way they treated my mom. Att rocks!”