Verizon on Dorchester Road is highly praised for its excellent customer service and knowledgeable staff. Customers appreciate the friendly and professional assistance from representatives like Frazier, Stacey, and Matt, who go above and beyond to help with phone issues, plans, and upgrades. Frazier, in particular, is noted for his dedication, spending significant time helping customers with difficult problems, including creating new accounts and porting numbers, earning high praise even when a solution isn’t possible. Stacey is recognized as a helpful and professional team member, always ready to assist with any cellphone needs. Matt is appreciated for his support in setting up new phones and resolving problems. The store provides a welcoming environment where customers feel valued, and the staff’s eagerness to help makes Verizon a trusted choice for wireless needs. Customers also enjoy shopping for accessories and promotions at this location, making it a convenient spot for all Verizon services.
If you ever have to go to Verizon stop to the Summerville location & ask for Josephine she’s a great help & has lots of patience.
August 2026
Josephine was extremely helpful and helped me transferring my phone number over from AT&T. The whole team was very thorough and diligent through the process. By far the best customer service I have received from a cell phone carrier store. If your tired of dealing with terrible service go here and they’ll get ya right
July 2026
Always when I need help with my phone or have questions they are quick to help and I leave HAPPY!
