9:30AM - 7:30PM
908 Bacons Bridge Rd Ste 14, Summerville
Mobile Phones
“Highly recommend! Great customer service from staff, speedy turn around time my phone screen was replaced in a hour and affordable price. Every other place I called wanted extremely high prices over $180 which is ridiculous in today economy, you have to meet your customers atleast half way we all have bills. I’m super happy I found a this place for my electronics.”
“Josephine was extremely helpful and helped me transferring my phone number over from AT&T. The whole team was very thorough and diligent through the process. By far the best customer service I have received from a cell phone carrier store. If your tired of dealing with terrible service go here and they’ll get ya right”
“My customer service personnel Brett was really knowledgeable and helpful and showed excellent care and concerns for not only my cell phone needs but also introduced me to AT&T home internet, saving me over $80 from my now ex internet provider Spectrum. Spectrum can learn a lesson or two for how to take care of their customers especially after my experience trying to turn in my internet equivalent today.”
“Have used their order online and pick up outside. Very quick, friendly, and accurate. I hate crowds and waiting in line to pay so this is such a great way to get Target product.”
“My experience with Bobbie was amazing! He truly deserves a raise. He went above and beyond to help me today and made sure I left with the phone I actually wanted.
I came in expecting I’d only be able to get a cheaper phone, but Bobbie took the time to explain my options and helped me get exactly what I was hoping for. His patience, professionalism, and great attitude made the whole experience stress-free.
Also… if you’re single, let me know. 😉”
“Just had the best experience I've ever had in a Metro store. Jessica was just beyond awesome. She helped us add a line with ease. Even better, she found we were overpaying for our service and got it corrected for us on the spot! She really knows her stuff!! This is definitely my go-to Metro store from now on!”
“Connor was the only employee working on Saturday morning. He was a HUGE help for my extremely time-sensitive and emotional situation. Connor went above and beyond to ensure I knew my options, and made sure my issue was resolved quickly. I cannot thank Connor enough for his EXCEPTIONAL level of customer service (and patience). Please give this man a raise/bonus!!!!!”
“Tyler, the new store manager, was absolutely amazing! My husband and I went into the Azalea store in August to upgrade our phones. The store was very clean, organized, and extremely busy, but Tyler still made sure to help us as soon as he could while juggling other customers.
He got us an amazing deal on two new phones, and we even ended up getting two additional devices that we weren’t expecting, all for a great price! He was incredibly helpful, patient, and made the whole experience so much easier.
I believe Tyler mentioned that he’s the new store manager at the Dorchester location as well. If you need a phone upgrade, go see Tyler — he’s got you! He’s awesome, and we really appreciate all his help!”
“I went to the store after having a bad experience at the corporate store. We called her and explained briefly what happened. Immediately, she explained that she had other customers but come to the store. She said she would help us. We went to the store. Shay was professional and emphatic to our situation.”
“Any reviews with less than five stars probably were made by people that you just can't please. We had issues with the esims not transferring to our new phones. Richard handled the problem efficiently while multitasking support for four other customers. Excellent customer service. Knowledgeable and courteous.”
“I would like to thank Daniela yesterday Sunday of March 15, 2026, for hooking me and my hubby up with new phones and and new lines! Everything went smoothly and not only that we left with some perks too! Thank you so much Daniela ? ? for hooking us up!!!”
“My wife and I stopped in here to get her phone fixed, turned out it just needed a new screen protector. The two men working were extremely helpful and the services were very reasonably priced and handled quickly. They also have some really cool arcade machines that they let me play.”
“Leroy was very helpful every time I went here. The other employees are always friendly and offering assistance. My Motorola razr flip has had manufacturer issues a few times with the screen malfunctioning. I have had to make a warranty claim several times and I don't have the patience to deal with their warranty department. Leroy makes the calls for me when he doesn't have to. I hope y'all are paying him well, he deserves it. I have seen him help other customers and he is very knowledgeable. This is my go to store for sure .”
“Tyler and Abraham were super patient and extremely helpful when we came in to upgrade our phones. You can count on them for top notch service, looking forward to the next time we come into the store! They’re awesome”
“Margaret activated my phone from another carrier. She is smart, friendly and professional. I just moved half way across the country— stressed out customer! She lifted a weight off my shoulders.
Thank you Margaret.”
“We had been shopping around for the right PC monitor for my wife's work-from-home setup. Since she regularly works with financial and legal documents, we needed a monitor that could properly display specific resolutions and aspect ratios so she could comfortably view multiple documents on a single screen.
Our first interaction wasn't very promising. The first associate wasn't quite sure how to help and went to find a manager. Thankfully, Iven stepped in. He immediately understood exactly what we were trying to accomplish and was eager to help. He went above and beyond by demonstrating the capabilities of one of the display monitors, allowing us to see firsthand how it would perform for my wife's workflow.
Iven answered all of our questions and, when a few more technical questions came up, he brought over his fellow associate, Abdiel, who was able to fill in the remaining details. Instead of guessing, they worked together to make sure we had accurate information, which we really appreciated.
Thanks to their excellent customer service, our shopping experience was easy and stress-free. We left with the perfect monitor for my wife's office and even ordered two new TVs that same day because we felt confident we were being taken care of.
A big thank you to Iven and Abdiel for their professionalism, knowledge, and willingness to go the extra mile. They turned what could have been a frustrating shopping trip into a great experience. Best Buy is fortunate to have associates like them!”
9:00 AM - 7:00 PM
9500 Dorchester Rd Unit 208, Summerville
Mobile Phones
“Very good experience!
My plan is a good one but a family member wanted to upgrade his phone.
Both Karel and Sofia were very helpful! They made it an easy transition and they were able to tell me any changes that I would see in upcoming bills.
All data was transferred from an Android device to an iOS without any issues.
Thank you very much!”
“These are the Most Helpful people when it comes to phones and computers! They’re kind, honest ,extremely knowledgeable, helpful and good listeners! I am very impressed with their transparency - everything explained in detail.”
10AM - 8PM
121 Angus St, Summerville
Mobile Phones
“This is a review for the Verizon store at 121 Angus St Summerville in the Walmart shopping center next to Starbucks, Jessica Williams (JDubb) is awesome! She spent a lot of time helping me get a new phone and set it up for me, saved me money, and she was so patient, professional and very friendly! I highly recommend her! She deserves a raise or promotion! She is a gem! Thank you Jessica!”
“Esteban and Gabriel did an excellent job with my wife's laptop, they got the microphone headset working again quickly at a very fair price. They were professional and communicative. Any time I have a tech issue with my equipment that I can't solve, I take it to CPR. Great folks.”