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“Antrone (tron) was easily the best rep I have ever dealt with. I moved to the Greer area recently and my phone stopped charging so needless to say I was completely lost. He gave me knowledge to save money by doing a few simple things that no other representative has taken the time to explain to me. If you have phone issues ask for him, he’s great and had impeccable people skills.”
“Keenan and Tyler are excellent!! They have brought a bright light to this very convenient location. I recommend them and this location highly because service is excellent and they have all the products we need!”
“Absolutely the best visit I've ever had in a Verizon store. Kayla was amazing. Soon as we walked in she greeted us and asked what we needed help with. We combined 2 accounts into one with the most advantageous plan for our needs. She didn't try to up sell anything to us. She was friendly and courteous in every way.
Go to a company store, see Kayla. You will be leaving feeling like a customer of Verizon that truly matters.”
8:30AM - 8:30PM
116a W Butler Rd, Mauldin
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“Jennie and Jonas were so unbelievably helpful!!! My dad passed way back in January and my mom had to get the account switched into her name. Jennie and Jonas helped us through this entire process and they were amazing! These two are definitely a great asset to your company. I wish all customer service peeps were as helpful as them.”
“Whitney gave me an incredible amount of time and patience when setting up my new phone.......along with a smile which isn't appreciated fron this end. Good luck with your promotion!”
“The security system installed in our shop in 2019 is a game-changer. The camera placement was spot on! The system they recommended continues to more than fulfill our security needs. professional service, highly recommended!”
“Mr. Barry was fast and efficient. I came in to add a new T-Mobile line and get a new phone and the process was seamless. He knew what he was doing. Fastest I’ve ever gotten a new phone in and out!”
“Greenville store boost mobile rocks with Kym and Miss Patel.
Inspire long line they attended all with fun and politely. Got great deals too on my phone”
“Excellent customer service! Stephen greeted me with a heartfelt hello and fixed the problem with my phone in minutes. I really appreciated his kindness and expertise.”
“Came in with network issues. All employees were very friendly and welcoming. The male employee with the long hair (name started with a C I believe) helped me troubleshoot. Very thorough and focused on the problem. You're hiring good people. Try and keep them.”
“Today we switched to T-Mobile after 27 years with Verizon. The team at the Augusta Road store was so professional and helpful. Thanks to Neicey and everyone at the store!”
“We had the BEST experience at the cherrydale location!! Emily, Kristin and Michael went above and beyond to help us...thanks toall of you guys😊😊”
“My mother's phone was hacked and the guys there were so much help in getting her straightened out. They knew exactly what she needed to do and helped her through it.”
“Shout out to Sarah the Manager she is incredible customer service really pissed me off 1 call to the pretty lady with the curls please she will resolve your issues”
“I can't speak for everyone, maybe I just got good service luckily, but the worker Holly was really kind and helpful, she replaced our equipment explained the process, even gave extra cables new and wrapped without even a request, she wasn't rude or mean or dismissive like other locations.
If you just want a nice and pretty person ask for Holly. Hopefully the other workers are just as professional.”
“I always make an appointment so I can avoid long waits. Never go to the store to upgrade a phone because you could have ordered online had it shipped in 2 days and activated at home. Its 2026 its not hard to do and Apple and Samsung have an easy process to transfer your info. Retail Stores are really for new sales, upgrades take forever and employees make no money for something any teenager can do at home. They work on commision! Corporations can't or won't hire enough help because it will hit their bottom line. It's the digital age, embrace it, if not then these conditions are what you should expect. Oh, and by the way, you can return equipment to any corporate UPS store.”
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“I received exceptional customer service at this location! I originally came in and spoke with Alexis about switching from Verizon to T-Mobile. She was incredibly helpful, knowledgable and transparent with all of the information we discussed. She took her time and explained the current promotions and what they offer if we decided to switch. There was no pressure from her and she was easy to understand with the information she gave.
I came back in at another date after my information didn't transfer everything to my new device and worked with Raymond. He was very patient and helpful with getting mine and my son's devices up and running. We were there for over an hour and not once did we feel like we were an inconvenience to him. He was incredibly kind to my son and engaged with him while he waited on the information to transfer over.
I also noticed that the other employees were welcoming and helpful with the customers as they came in. Everyone was greeted and assisted within seconds.
Thank you to the staff and management at this location for providing exceptional customer service on more than one occasion!”