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10AM - 6PM
2035 Whiskey Rd, Aiken
Banks
“Typing for Destiny Butler , walked right in and got greeted and helped immediately from Shat . Everything was explained to me throughly about the different accounts and whats offered . Thank you for that .”
“The staff has always been helpful whether still there at that branch or not. Clyde, Lisa, Jimmy have been the stalwarts at the branch and always great to talk with and do business with.”
“I recently returned to the SCSCU after several years of banking elsewhere, and I was very pleased with the service that I received. Everyone there is very professional and knowledgeable, but I think the best quality is the overwhelming sense of family that you get when you walk in the door. They seem to know each customer by name and take time to greet them and give them a very personal and welcoming experience. It’s not a feeling that we get everyday and I am very grateful to be a customer at what appears to the best credit union in town.”
“? Google Review for South State Bank – Aiken Branch ?
Every time I walk into this South State Bank location, I feel like I’m visiting family. The ladies here and the one cool guy too ? have been consistently kind, genuine, and full of light since the very first time I came over a year ago. They always ask about my kids, offer lollipops, share laughs, and treat me like more than just an account — they treat me like a human being.
Today, I had the honor of meeting Tina, the branch manager, and she’s everything I imagined: thoughtful, warm, and truly invested in her team and customers. I bragged on her staff, and they proudly introduced her — and rightly so. When a great leader is in the building, you can feel it in the culture.
To the entire staff: you’ve been a quiet part of my journey, and I’ll never forget the way y’all have made me feel every visit. I said it in person and I’ll say it here — I can’t keep y’all a secret forever. The world needs to know how excellent this team really is.
With gratitude and respect,
Donnell Mitchell”
“Kristen Adams is such a delight to talk to and figure out what needs to be done, in my account. She knows what to do and she is very courteous and very professional.”
“Wow! I had an incredible experience with this bank branch, and I truly feel it deserves recognition. After struggling to get help elsewhere, I ended up driving 14 hours just to come here and it was absolutely worth it.
From the moment I walked in, the staff at the front desk were so welcoming, kind, and genuinely caring. Their hospitality immediately made me feel at ease. Joann who assisted me went above and beyond to help resolve my situation something no one else had been able to do before. She was very empathetic and understanding.
I’m beyond grateful for the support I received here, and I highly recommend this branch to anyone who needs real help and a team that truly cares.”
“Update: Shortly after I posted this review, Mallory reached out to me as seen below. I gave her a call and she listened carefully to the details of my concerns. She put me in touch with Gary Wertz who resolved all of the issues I was experiencing in a matter of minutes. He also took an interest in getting feedback to improve their business. I am really impressed with their drive to fix customer concerns. While I wish I hadn't had to resort to a negative online review to get the assistance I needed, these two really came through! I am pleased to continue to be a customer at Security Federal Bank. I would encourage anyone who has concerns about their banking experience to escalate these concerns upwards- there are people at this bank who care and will help.Original Post: I am only giving this branch 1 star because 0 is not an option. This used to be a great bank, but now they will use any opportunity available to add fees to your account and make it difficult to utilize their services then blame you for the issues. I already switched to primarily using online banking a few years ago due to significantly better internet rates and only maintained a local bank for convenience. However, the atrocious customer service I have received recently from this bank has demonstrated it's not worth it. My advice is to take your money elsewhere!”
“My whole family banks here because this is a top notch professional bank business. You will get to know the tellers and manager well in time, they are so nice there. Best bank in Aiken.”
9AM - 12PM
1799 Whiskey Rd, Aiken
Banks
“My banker was extremely great she helped me in every way she could she was awesome and really appreciate her help she did everything in her power to help me and I really appreciate it a lot thumbs up to her she one of the best that do it so I really appreciate it a lot thank for my new banker appreciate it a lot she is great thank you”
“They are very friendly and they greet you by name. Incredibly professional and very responsive, they go above and beyond to make transactions easy. Big national banks can't touch this level of service and customer commitment. I've been a customer since they opened. They have never slacked off on their service level.”
“Security Federal Bank has been MY bank for over 25+ years & has always the friendliest most professional staff .
Conveniently located for me , even at Hilton Head where I vacation frequently
Online Banking, & even Saturday hours in some locations. I appreciate their availability & efficiency when i need help.Thanks for ALL the great 25+ years & hopefully many more!”
“Today I came by with only so much time to spare to open a new checking account. Drew went above and beyond to make sure I was in and out and made sure I understood everything. He even took it upon himself to fax some documents for me and kept a light conversation during the wait time. The service I was provided by Drew today was phenomenal!!”
“I became a customer of this Security Federal Bank Branch in 2019. Mrs. Christine Lewis and Mr. Paul Jackson are my financial advisors. They had aided me since day one always being accessible to my every need. Wither it's returning phone calls and responding to emails. They even taught how to master my credit, the details to obtaining that much needed credit score. Believe me that Mrs. Christine Lewis and Mr. Paul Jackson are your go to people. Today May 02, 2024. I came in for assistance with a previous situation. Another financial advisor whom I have met before in that branch came to assist me a Mrs. Dana Cook. She helped with breaking down my credit report, Understanding it to great detail and things to look for in correcting it. Again a Bank, a branch to do your business with.”
“Mrs Hollingsworth is amazing she goes that extra mile for you. She make you feel so comfortable while educating you all at the same time. She is awesome to work with. She knows her business ??.”
“I have personal and business account and I can loudly say is a very nice experience every time I visit this branch, they make me feel at home and fulfill all of my needs, can't mention only one name cause all 4 ladies and even the lady on the atm screen are so very nice and polite ?”
“I joined First citizens Bank in Virginia before moving to Aiken South Carolina. I went to the whiskey Road branch introduced myself to Laurie and Dori. I cannot ask for a better professional dealings with any bank I’ve dealt with in the past 50 years they’re my go to bank, hands-down.”
9AM - 2PM
150 Aiken Mall Dr SW, Aiken
Banks
“Sadly, inconvenient locations from where I live , driving to southside. Great staff!! Helpful with any problems you may have. Good bank !! A long time customers!!!”
“Huge shout out to Security Federal Bank, 1705 Whiskey Rd.We are moving to Aiken by the end of Oct and wanted to open a bank account before the move. Laura Angelos and Wes Johnikin spent at least an hour each walking us through the online application process. They were so helpful and patient as we encountered some hiccups.”
“I had a second-generation member call me with an issue. I was able to reach out and get someone to reach out to the member. This person was Karen, from the Contact Center, she reached out herself to the member and was able to assist. This member had been calling the 1-800 number but not being able to reach a live person and were very frustrated as they were on the road. Karen not only assisted them but help them understand how the 1-800 number worked. She also investigated and ensured the 1-800 number was working as it should. I appreciate Karen taking a hands-on approach to solve the issues and prevent the CU from potential losing a long-time member.”
“Since I mostly use online banking and use the ATM to get cash, I rarely walk into a brick and mortar bank. However, anytime I've needed assistance, the tellers in this location have been very friendly and efficient. There's rarely a long wait.”
“EVERY time I visit this branch for a personal matter, there is a lady named Mrs. Sherry Hightower. She is the nicest, most humble, helpful and respectful lady. She had has took time out to help me no matter how long it takes her. If she couldn't resolve the matter, she calls for help to double check and make it happen. I've never been disappointed with her. There is always new faces whenever I have to go inside, but she is one fave that never changes. I always feel confident that I'll get the right answers when I see her face come thru her office door. Thank you Mrs. Sherry. You are appreciated.”
“Angela worked with me to reduce costs after I had a rate increase with my previous insurer. She found better coverage at a better price and made sure everything was clear”