“Now that the outside tellers are friendly and helpful I like this branch! For the longest time a younger woman who acted entitled and annoyed was out there and I was fixing to change banks! I’m not putting up with that if I don’t have to!”
“Very welcoming, kind, and professional staff. Had a wonderful experience setting up my account with Natasha. She has such a kind nature and she was patient through the whole process. We didn’t feel rushed or like we were just another customer to push out the door. I appreciate the atmosphere this bank presents. I would suggest it to anyone who would rather have a more friendly and personalized banking experience.”
“Great experience at this local bank. Carly and Anastasia were so helpful in getting me all setup! Great customer service and very knowledgeable. Also, if you ever have technical issues, you'll be able to call and talk with a person instead of a bot.”
9AM - 4PM
441 W Martintown Rd, North Augusta
Banks
“I recently had a strange issue with a wire transfer (the fault of a mortgage lending company) and needed to trace what happened and make sure that the lender was not a scammer. I went in to this BoA without an appt. and the manager, Aaron Webber, made time for me on multiple occasions. He took the case seriously and even spoke through the process over the phone with the lender to make sure that my account and money were safe. I respect his care, attention, and intelligence in this matter. He deserves recognition!”
Open 24 hours
441 W Martintown Rd, North Augusta
Banks
“I think this is an amazing bank it really help me with things SRP couldn't do I feel this bank doesn't get the respect it deserves at all. But I think it's a great bank with great people. They even know me by name when I walk in!!!!”
“JoAnn, the branch manager, is so friendly and accommodating. I hardly ever go into the bank anymore since doing online banking, but when I do, she and Vickie are two friendly faces at the West Avenue branch in North Augusta who are always very nice.”
“I've never had any issues with this branch. I was with Southern bank and trust until they were taken over by Georgia bank and trust. Now South State is handling my finances and bank for both business and personal. Everyone is always courteous and professional.”
“I had a second-generation member call me with an issue. I was able to reach out and get someone to reach out to the member. This person was Karen, from the Contact Center, she reached out herself to the member and was able to assist. This member had been calling the 1-800 number but not being able to reach a live person and were very frustrated as they were on the road. Karen not only assisted them but help them understand how the 1-800 number worked. She also investigated and ensured the 1-800 number was working as it should. I appreciate Karen taking a hands-on approach to solve the issues and prevent the CU from potential losing a long-time member.”
“Dear Sir or Madam
I just want to say I have received such support and service from one of your branches. It was your North Augusta facility located on 403 West Martintown Road. They were very helpful and courteous. A very pleasant visit was served by a Ms. Jackie Lewis and Mr. James Cuthrell, two thriving colleagues I encountered with wonderful assistance.
Also awhile ago I appreciated a Ms. Teri Bennett, and Ms. Jeanene Minard service and supportable care as well. SRP corporate should be very proud of these individuals.
Thank you, Marcia Williams”