Metro by T-Mobile, located at 616 12th Street, offers unbeatable prepaid plans and a selection of 5G phones from brands like Apple, Samsung, and OnePlus. Customers appreciate the friendly and professional staff, who are dedicated to solving issues and providing excellent service. Many reviews highlight the store's commitment to helping customers, with one mentioning a staff member who went above and beyond to assist in transferring phones. In contrast, another location received criticism for rude service and early closing. Overall, the 12th Street location stands out for its great customer service, making it a recommended choice for those seeking prepaid options.
The employee that helped me at Metro was so awesome and so cool she really did everything she could to help me and she got me a wonderful Moto g stylist 5G awesome phone
May 2026
New management is great. New phone with excellent quality service. Thank you i will be back
May 2026
Great job Jasmine Great deal on phone,tablet phone case and screen protector.
