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“Ms. Kristina was very patient with me and is still working on issues with my account and the billing department I am happy with my in store experience, my dealings with corporate and the billing department not so much it has been a nightmare from day one”
“I switched from AT&T to metro pcs and Isaac made my experience so HORRIBLE!!!! After 2 days of being without my phone and going into metro and with Diamond and Jasmine and the manager DSG I finally can use my phone I honestly believe that if Diamond had not been working today and working hard at getting my phone services restored I would literally be without my phone again today. So I say THANK YOU DIAMOND AND JASMINE for restoring my faith in metro and me being a return customer. Thanks so much for all that you both did for me today you’ll never know what it meant to me today through my tears I was hurt but I’m happy again😊😊”
“Alyssa was great, smart, fast and very nice. She helped us switch my elderly mother's phone from Puretalk to Boost because the prior service throttled her data and its scary being lost. Imagine how scary it is being lost ,can't call anyone, etc. Shame on Walmart. They didnt learn their lesson from Straight talk and their class action suit, just rebranded. I know this because I used to use them and they did the same to me. I had that same fear. And I received a check in the mail.”
“Excellent staff. Got us the best trade in for our phone and facilitated service transfer quickly and easily. I witnessed numerous encounters with really belligerent people (for ridiculous reasons not eh fault of t mobile) and each staff member treated them with courtesy and kindness.”
“Honestly best service I've received at any metro. This isn't my local Metro, my local one has never seemed very interested in my business. So I drove out of my way to do my upgrade, which was great, and they got me taken care of. The owner was very nice and accommodating to all our questions and the young lady on staff was a huge help getting us all set up. I even added a new line for my daughter no problem. They'll definitely get my business from now on.”
“Christina C M is amazing! We had a bill issue and the computer was down. She found a work around and got customer service on the line and fixed the issue! Love my Cricket service!”
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“Josh S stayed past his shift to assist me in filing warranty claim that I am responsible for doing. He went above and beyond, took so much time with me. I will be using him for my future phone needs!”