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“WATC has been an outstanding organization and trustee! Not to mention being located and my three kids trusts situs in South Dakota..... I've been particularly impressed with Monique Cirivello, the trustee we interact with monthly. She exhibits intelligence, efficiency and is an expert communicator. I hope she remains our trustee for many, many years. She is a "difference maker."”
“Jack and Lori are such a pleasure to deal with. Since I arrived in Rapid City they have been incredibly helpful. We have both residential and commercial accounts and we are extremely happy.”
8:30AM - 4:30PM
632 Main St, Rapid City
Banks
“Scarlet was very responsive and I had all my paperwork in order for her. I made sure she wasn't waiting on me! She had many different programs and options and she got our loan closed in 2 weeks. Scarlet saved us almost 30k and got us the best interest rate. Scarlet and her staff were the bomb digity!! Amazing !! Thank you! Loving your job shows!”
“Shon and Sidni were great! They worked tirelessly to help me with what I needed, putting in more effort than you would ever expect from anyone! Highly recommend!”
“It's always about customer service and interaction for me and they know how to make a person feel special here. I've been here a little over 2 yrs now and you couldn't pay me to leave them. To top that off with they work really hard for their customers like they did recently on a refi for me,Great job ladies!”
“I've had an account with SFCU since I was a teenager. my debit card served me well as I grew into an adult and now had bills to pay. I've always received exceptional service from SFCU however, their customer service really shined when I needed a loan for a new car. Pat assisted me with the loan and communicated with me and explained the whole process to me. I had issues when it came to finally making the payment with the loan, however it was not SFCU fault. They were, however, able to assist me by telling me why the payment wasn't going through and how to fix it and we were eventually able to get the payment through. My experience with SFCU stands out compared to other experiences I've had with banks.”
Open 24 hours
701 St Joseph St, Rapid City
Banks
“The ladies there were very kind and attentive to my every need. They made my visit fast and easy and they were even attentive to my son running around. I would definitely recommend others to bank here.”
8:30AM - 4:30PM
805 5th St, Rapid City
Banks
“At first, I wasn't so sure.However, after today, I can recommend this agency as a Top Shelf, fully 5 Star agency to do business.Fast, efficient, friendly and professional.Further, they go that extra mile for their clients.”
“В нашей отсталой стране России не открывается сайт вашего банка ?(Translated by Google)In our backward country of Russia, the website of your bank does not open ?”
9AM - 4:30PM
22752 Mule Deer Trail, Box Elder
Banks
“I have been using Sentinel for almost 30 years, and my family has been just as long! I purposely make the extra drive to the Radar Hill Branch with Nate working there! Not only has he always been on the ball of my personal account, but my business account! He has resolved issues with other banks in a timely manner when he didn’t have to! Everytime I go on he always has a smiling face and is easy to work with”
“Thank you Sentinel Team! Going to the bank is never a dreaded errand. From the simplest transaction to more complex inquiries Sentinel has helped with it all. I've had pennies in my account and I've had thousands and regardless Sentinel has treated me like a million dollar customer and helped me through it all making my finances easy to manage in person and online! My kids even have junior accounts there. ♡”
“One of the last true homes town style banks they are the only credit union I know of that goes off of you and their personal relationship and not the collateral That you’re using to get the loan for instants they do classic car loans they don’t care how many miles on a vehicle and they know you by name when you walk in the door.”
“Their customer service is second to none is the lending industry. They communicate every step of the way and answer emails - even on the weekends. Who does that? First Western FSB!”
“Heather... Was absolutely wonderful. Helped me tremendously. I appreciate her so much... thanks to her, I will have a smooth transition.. location St. Patrick Street rapid City, South Dakota..Nyleen Epperson”
9AM - 5PM
125 Main St, Rapid City
Banks
“I fund my trading account all by myself and give her the access to manage my trading account and i made a withdrawals of $6000 in a week, please i am very happy to introduce all friends and family to invest in themselves and there family.”
8AM - 5:30PM
1636 E Saint Patrick St, Rapid City
Banks
“If you're looking for a local bank with national presence and great customer service, go to this specific USBank branch.Everyone I've interacted with here has been very thoughtful and helpful.Special thanks to Tina and Tony G. who helped me today with a very time-sensitive issue. With their help, I met an important deadline needed for our local Cryo Sculpting business.They both went out of their way to help us, and for that I'm sincerely grateful.”
“I just met with Pamela over at the Elk vale location. I lost my business card over the Labor Day weekend. This loan officer was nice, customer service oriented and had me out the door quickly. I was happy to have had her help today!? I love this location!”
“All of the ladies here are so helpful and wonderful!! I love this little branch. Super convenient with the grocery store as well. They are wonderful and welcoming!! Thank you ladies!!”
8:30AM - 4:30PM
805 5th St, Rapid City
Banks
“We as a bussiness regularly work with Bret S and Tyler H and they are awesome! As long as they are at Security First we will have a long lasting bussiness relationship!”
“We highly recommend Aaron Renville for your next mortgage! Great communication, easy to get ahold of, and very informative about the mortgage process. Aaron was kind and patient with us during this stressful process. We received clear instructions regarding what documents were needed and what the next steps would be. Aaron was a great advocate for us and we'd recommend his mortgage expertise to everyone!”
“BankWest has covered our business for many years. All insurance companies treat you great when they’re collecting premiums, but what matters is how they respond when you have a claim. BankWest is excellent!”
“Yolanda was very kind. She has assisted me twice with banking issues and went above and beyond the expectations both times. She is kind, relatable and quick. She deserves a raise!!!”
8AM - 5PM
3535 5th St, Rapid City
Banks
“I've had nothing but quality experiences with this bank. Only thing they need to improve on is their hours, 6 close with 630 drive up would make a world of difference.”
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“We have several credit unions that got lost in the mix during a move--our bad. However, out of all of those credit unions, SFCU went OUT OF THEIR WAY to ensure we knew our account was dormant and helped us through the process of getting the account back on track. They also refunded every fee taken for dormant status. After losing more money than I'd like to admit from other institutions, I cannot tell you how much I appreciate the customer service of Sentinel FCU.”