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“Ive been in store a few times and Chance has always been helpful and willing to go above and beyond. No issues with my service amd so much cheaper than my last provider!”
“For several days and multiple trips to each store, we tried to switch a telephone from cricket to Verizon. Today we went in and spoke with a different person named Kevin who corrected the problem in minutes. He was very kind, very knowledgeable and fixed our problem..”
“Austin was awesome. He stayed late past closing time to insure my phone was going to be ready for use. He went above and beyond great customer service to help my wife and myself into brand new iPhone 16 and 16promax. I failed to remember my password for Apple by he patiently waited out the hour reset to satisfy me with my phone and watch. Keep up the great work Austin.”
“This location gets all 5 stars because of Jake RH. This guy makes any experience easy and pleasant. He can answer your questions and doesn’t need to leave you to go ask someone else. He takes his time with customers. Doesn’t try to rush you out, or try to push other products. He is simply there for the customers. In today’s world that kind of service is GOLD! Give this guy a raise. Make him a GM! Hire more people like him! Top Notch Jake thank you.”
10 AM - 8 PM
36 E Stumer Rd, Rapid City
Mobile Phone Accessories
“James was an absolute champion in solving my account issues. The actual Verizon customer service that he even has to contact to solve issues was next to impossible. But James was extremely patient and knowledgeable and made an otherwise miserable experience tolerable. Linda, who is new, was also extremely helpful and made my long visit in the store fun and as comfortable as possible. I definitely prefer this store over the other Rapid City locations for the customer service provided by these two. Thank you so much for finally getting Verizon to fix my account issues! p.s. I still think y'all could use a beer cooler! Jessika”
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
“I got service right away. I needed to update my phone and the salesman found the best deal for me and set everything up for me. He had to deal with some indigent customers and he handled that perfectly.”