Cricket Wireless Authorized Retailer receives high praise for its friendly and knowledgeable staff. Customers highlight employees like Andrew and William, who provide excellent service and are eager to help with questions and technical issues. One customer appreciated Andrew’s extensive product knowledge and phenomenal assistance. William was praised for listening carefully, trying multiple solutions, and even contacting his boss to resolve a phone problem, demonstrating genuine effort and customer care. The staff’s quick and courteous service was evident when another customer’s broken phone was replaced and transferred swiftly so they could return to work. Visitors also note the friendly atmosphere and cool crew, with some expressing a desire to return. Overall, the store is recognized for its helpful, attentive staff who go the extra mile to assist customers, making the experience positive even when issues are not fully resolved.
For several days and multiple trips to each store, we tried to switch a telephone from cricket to Verizon. Today we went in and spoke with a different person named Kevin who corrected the problem in minutes. He was very kind, very knowledgeable and fixed our problem..
October 2025
We were out in the Hills on vacation and had a sim card go bad on us. Austin was able to fix the issue quickly while simultaneously helping another customer setup a new phone. We are grateful for his help, knowledge, and speedy service!
October 2024
There was only on staff person working at this store, but he was able to help us and others at the same time. Needs more help
