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“I got service right away. I needed to update my phone and the salesman found the best deal for me and set everything up for me. He had to deal with some indigent customers and he handled that perfectly.”
“This location gets all 5 stars because of Jake RH. This guy makes any experience easy and pleasant. He can answer your questions and doesn’t need to leave you to go ask someone else. He takes his time with customers. Doesn’t try to rush you out, or try to push other products. He is simply there for the customers. In today’s world that kind of service is GOLD! Give this guy a raise. Make him a GM! Hire more people like him! Top Notch Jake thank you.”
“Ive been in store a few times and Chance has always been helpful and willing to go above and beyond. No issues with my service amd so much cheaper than my last provider!”
“For several days and multiple trips to each store, we tried to switch a telephone from cricket to Verizon. Today we went in and spoke with a different person named Kevin who corrected the problem in minutes. He was very kind, very knowledgeable and fixed our problem..”
“Garrett the customer service guy in T-Mobile on Omaha rapid City South Dakota was very far and understandable you didn't take long at all to hook up my phone he also let me know about the T-Mobile box thank you T-Mobile for hiring this young man”
“Austin was awesome. He stayed late past closing time to insure my phone was going to be ready for use. He went above and beyond great customer service to help my wife and myself into brand new iPhone 16 and 16promax. I failed to remember my password for Apple by he patiently waited out the hour reset to satisfy me with my phone and watch. Keep up the great work Austin.”
“10/10! DJ is the man! So helpful and respectful! This is top tier service every time! Thank you for helping me and my family! If we could post a billboard ad for just how amazing this one location is, me and my husband totally would! Thank you again! If you ever need a location they are the ones for you here!”
“It's Target. Way better than Wal-Mart. Good selection of products, the store looked clean and well stocked, and the people there seemed friendly. Sure you'll pay a touch more than Wal-Mart but the quality is better and I'd rather not fund the Waltons.”
“I was helped today by Carla ! She was excellent in helping me with my account that was hacked ! You can be very pleased with her as I am ! Thank you very much !”
“The employees at this store are amazing. We had some purchasing difficulty with the new IPhone and the two associates went above and beyond to try and help us get it rectified. Unfortunately, after an hour they weren't able to get it situated but they really did try. Their customer services is impeccable. Especially, James who took the time to talk to customer service 2x. Im happy we chose to switch to tmobile... not because of corporate but because of the people in these stores who work their butt off for us.”
10 AM - 8 PM
36 E Stumer Rd, Rapid City
Mobile Phones
“James was an absolute champion in solving my account issues. The actual Verizon customer service that he even has to contact to solve issues was next to impossible. But James was extremely patient and knowledgeable and made an otherwise miserable experience tolerable. Linda, who is new, was also extremely helpful and made my long visit in the store fun and as comfortable as possible. I definitely prefer this store over the other Rapid City locations for the customer service provided by these two. Thank you so much for finally getting Verizon to fix my account issues! p.s. I still think y'all could use a beer cooler! Jessika”
“Nice Walmart, but the real reason for my five star review is employee Marina. We needed some help with a price check and Marina was the employee nearby. She found out we were visiting the area, and she spent time to give us some tourist tips”
“Chase and Tim went above and beyond for me on what was a very hard day. I was dealing with some personal stuff and feeling overwhelmed, but they were calm, patient, and incredibly kind. They took the time to explain everything, never made me feel rushed or judged, and truly made me feel cared for.
I left feeling lighter and incredibly grateful. Thank you both for making a stressful day so much easier. Your kindness meant more than you know.”
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“Tim provided excellent service to our son in college as we worked with them from a distance. He did not push products or services on us/him and showed genuine concern for our son's needs. We are glad we worked with this store. Thanks, Tim!”