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“Thomas went above and beyond to help me find exactly what I was looking for. He was knowledgeable, patient, and genuinely attentive — never pushy, just incredibly helpful. He took the time to answer all my questions and made sure I felt confident in my purchase.Thanks to Thomas, the entire experience was smooth, enjoyable, and memorable. I couldn’t be happier with my purchase and the outstanding customer service.”
“Quick and painless! Had a watch with a broken band pin. The shop not only had them in store, but replaced in no time for little cost. The gentleman I spoke with even took initiative on the second pin and replaced it for good measure. Watch is back on the wrist, and all is right with the world!”
8AM - 6:30PM
2707 Mt Rushmore Rd, Rapid City
Watches
“Absolutely the BEST service I’ve ever had
Trey you were so patient and respectful looking at our mothers and grandmothers jewelry and shined and buffed up some Black Hills gold jewelry ? that now looks brand new
Appreciate Everything you have done and will absolutely return ?”
Watches
Watches
Watches
“I wanted to personally thank the team at Rapid City Riddles for such a great experience. The customer service was outstanding from start to finish. They were extremely responsive, professional, and even made themselves available through text message to answer questions and help with anything we needed.
You can truly tell they care about their customers and want everyone to have a positive experience. The event was well organized, engaging, and a lot of fun. I highly recommend them to anyone looking for a unique and enjoyable experience in Rapid City!”