Verizon in Sioux Falls is known for its excellent customer service and friendly staff. Customers appreciate the helpfulness of the employees, who go out of their way to assist with various needs, including mobile devices and internet services. Many have shared positive experiences, particularly with the knowledgeable staff who provide practical advice and solutions. The store offers a range of high-end mobile devices, alongside reliable 5G home internet with good nationwide coverage. While some customers experienced delays during busy times, the overall assistance received during purchases and device transfers has been commendable. The manager, Jesse, has received special mention for his attentive and professional approach, enhancing the customer experience. Customers can conveniently visit the store for appointments or place online orders, with options for in-store pickup and fast shipping. Despite some issues with online orders, the local store's commitment to service remains strong, making it a favorite for many Verizon users.
Excellent service, very friendly and understanding!
December 2025
MUCH better than the 800 phone call mess. The in-person guy was great!
December 2025
Ty did an amazing job explaining everything for my elderly mother. He went above and beyond! She was able to save money monthly by getting the internet and a new phone.
