This Verizon authorized retailer on South Louise in Sioux Falls provides an excellent and painless customer experience. The store offers a full range of wireless devices, including phones, tablets, accessories, and device protection. Staff are consistently described as knowledgeable, patient, helpful, and respectful of customers' time. Employees are praised for being up front and honest about all details, including plan options, bill breakdowns, offers, activation fees, and the timing of trade-in credits, enabling customers to make sound, financially informed decisions. The service is noted for being super easy, quick, and efficient, even when transferring years of data or helping multiple customers simultaneously without causing delays. Consultants take time to explain things clearly and answer all questions without making anyone feel rushed or foolish. The team creates a trustworthy, fun, and supportive environment, whether customers are upgrading, adding new lines, or needing urgent help, making this location a favorite for wireless needs.
We got a new phone for myself and transferred my husband info on my old phone. They were very helpful.
June 2024
My husband and I were helped by David. He was very friendly, professional, and helped us find the right phone plan and devices that fit our budget. Switching over from our previous phone provider was a smooth transition. We were in and out in less than a couple of hours. Thank you for all your help David! :)
June 2024
Great service and jack was great help and I will definitely be coming back!
