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“10 out of 10 experience! Greg and his staff were extremely helpful, friendly, attentive and took care of the job in an efficient manner. Pricing was the best I could find in town too!”
“I bought a battery for my motorcycle. So far, so good. My motorcycle has a DCT transmission which to work requires a very good battery. Good price and good service. I'll update later on in the year.”
“Great Customer Service. Brought a dead UPS battery in. They helped me find a good replacement, and even offered to recycle the dead one. Will definitely shop there again.”
“I have had the pleasure of purchasing several batteries from this company. They go out of their way to provide excellent service that is not matched by anyone in today’s environment. It's almost like the way service was meant to be going back to what the relationship should be between customer and vendor.”
“Adam, has the best customer service I’ve ever experience at O’Reilly in Brentwood, Tn!!! Please give Adam a raise because you all our lucky to have him on your team!!!”
“Kevin was a lifesaver. Our car had broken down near by and he gave all the instructions and tools necessary to jump it. Once we jumped it he changed the car battery on what was said to be a “40 minute change” in less than 5 minutes. Absolute godsend. Highly recommend this place and Kevin!”
“In fact, they are special people except for one person whose name I will not say. The problem is with the person, not the place. The place is excellent. I get a discount from there and I will take everything I need. Thank you.”
“This was outside the box excellent customer service. Dillian the manager, and Donnie just went above and beyond on a bad situation. This is how you keep customers.”
“I've have shopped at this establishment a couple of times and Evelyn Dodson was the lady that helped me. She was attentive, helpful and very good with working with the public. She was also very knowledgeable about parts. Thank you for all your help”
“In the Sicilian Pizza Airport the pizza in very delicious and tasty. Also the service is excellent. All the staff are expert in their job and they are smart and obedient. The service delivery is fast. Bsisides pizza other foods are also tasty and excellent which proves it to be prepared with professional hands. The prices are on lower side.”
“My name is Chad Mangrom, owner of C&E Mobile Mechanic and Diagnostics, and I wanted to take a moment to recognize the outstanding service at this O'Reilly Auto Parts location.
This store is absolutely amazing. The entire team is attentive and professional, but I especially want to recognize Ramona, the manager. She does an excellent job leading her team and ensuring that customers receive top-notch service every time they walk through the door. Her attention to detail and commitment to customer satisfaction truly stand out.
I also want to give special recognition to two employees, Victor and Danny. These young men are exceptional. They are always attentive, kind, humble, respectful, and willing to go the extra mile to help. They have consistently provided outstanding customer service, and they are the main reason I enjoy doing business with this location.
While there are other O'Reilly stores closer to me, I choose to drive to this one because of the customer service. The professionalism and positive attitude of Ramona, Victor, and Danny set this store apart from the rest.
They deserve more than five stars—I'd give them ten stars if I could. Thank you for always taking care of your customers and making every visit a great experience.
— Chad Mangrom
Owner, C&E Mobile Mechanic and Diagnostics”
“My truck blew a radiator hose and I was stranded two hours from home. The staff at this O'Reilly's got me one in a couple of hours and delivered it to me where I was broke down. Without their great customer service this situation would have been much worse for me. On a side note other part stores in the area refused to deliver the hose to me even though they had it in stock. I will be ever grateful to the staff that helped me out. Thank you”
“Big shoutout to Charles at O'Reilly's on Craighead St. 💯
It was almost closing time and the store was jammed, my boy in there holding it down and he STILL made sure I got what I needed to get home before closing.
Didn't treat me like just a customer, treated me like a friend. That's a real one right there. Respect.”
“Thank You Steve for helping me with my LED Headlights for my 2010 Mazda 6! I REALLY Appreciate you being a true professional and going above and beyond !!!!!!!!!!”
“Came in for help and had a bad experience with Keith he had a rude attitude and didn’t seem like he wanted to help at all but Allen was cool respectful and actually helped me out appreciate him a lot just wish the service was consistent 5 stars to allen but if it was keith i would leave 1 stars on all my 5 google account”
“Ricky was absolutely wonderful. He really helped me and my mother to put our battery in when hers went out and I didn't have any tools. He was very professional, but more than that he was very personable and a pleasure to meet. Thanks bud.”
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“Amazing customer assistance best o Riley’s or any auto mechanic parts purchase I have ever made thanks guys the manager was hands on point as the best service I could have ever acquired”